Proceedings of the 12th International Conference on Business, Accounting, Finance and Economics (BAFE 2024)

Factors Influencing the Attainment of Mental Health

Services

Authors
Pei Xin Chan1, Corrinne Mei Jyin Lee1, *
1Universiti Tunku Abdul Rahman (UTAR), Jalan Sungai Long, Bandar Sungai Long, 43000, Kajang, Selangor, Malaysia
*Corresponding author. Email: corrinne@utar.edu.my
Corresponding Author
Corrinne Mei Jyin Lee
Available Online 17 March 2025.
DOI
10.2991/978-94-6463-666-6_31How to use a DOI?
Keywords
Trust; Health Literacy; Motivation Ability and Opportunity; Mental Health Services
Abstract

This paper investigates factors in attaining mental health services. Using the Theory of Motivation, Ability, and Opportunity (MAO), a framework consisting of six factors is developed and tested among 254 individuals from Generation Y to Z. This paper also examines the role of health literacy in mediating the relationship between trust and mental health service. This empirical relationship has yet to be established in previous studies. Based on the findings, health literacy enhances trust and improves service utilization by facilitating a better understanding of health information. This paper suggests that improving health literacy may strengthen trust and contribute to improved mental health. Based on these insights, targeted interventions may be developed, and factors impacting mental health service utilization may be better understood.

Copyright
© 2025 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 12th International Conference on Business, Accounting, Finance and Economics (BAFE 2024)
Series
Advances in Economics, Business and Management Research
Publication Date
17 March 2025
ISBN
978-94-6463-666-6
ISSN
2352-5428
DOI
10.2991/978-94-6463-666-6_31How to use a DOI?
Copyright
© 2025 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

TY  - CONF
AU  - Pei Xin Chan
AU  - Corrinne Mei Jyin Lee
PY  - 2025
DA  - 2025/03/17
TI  - Factors Influencing the Attainment of Mental Health
BT  - Proceedings of the 12th International Conference on Business, Accounting, Finance and Economics (BAFE 2024)
PB  - Atlantis Press
SP  - 514
EP  - 532
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-666-6_31
DO  - 10.2991/978-94-6463-666-6_31
ID  - Chan2025
ER  -