The Impact of Flexible Work Arrangements on Traditional Employment Models and Organisational Structures

DOI

10.2991/978-2-38476-559-1_44How to use a DOI?

Keywords

Flexible Work Arrangements; Employee Outcomes; Organisational Structures

Abstract

Flexible work arrangements (FWAs) have shifted from marginal human resource policies to central drivers of organisational transformation, accelerated by advances in digital technology and the disruptions of the COVID-19 pandemic. This study examines how FWAs influence traditional employment models (TEM) and organisational structures (OS) through the mediating roles of employee outcomes (EO), equity and inclusion (EI), and organisational culture (OC), and whether these relationships are moderated by organisational context (ORGC). Survey data were collected from 803 employees across the information technology, healthcare, retail, and education sectors. Hierarchical regression analyses revealed that FWAs were strongly associated with improved employee outcomes and that EO, EI, and OC significantly mediated the relationship between FWAs and both TEM and OS. Among these mediators, OC and EI emerged as the most influential. Contrary to contingency perspectives, ORGC did not significantly moderate the mediated pathways, suggesting that the structural effects of FWAs are robust across contextual environments. These findings support a universalist perspective, positioning FWAs as a globally applicable lever for organisational redesign and highlighting the importance of culture, fairness, and employee experience in sustaining flexibility.

Copyright

© 2026 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Susan Abraham
PY  - 2026
DA  - 2026/04/19
TI  - The Impact of Flexible Work Arrangements on Traditional Employment Models and Organisational Structures
BT  - Proceedings of the Global Innovation and Technology Summit “AAROHAN 3.0”_HSS track (GITS-HSS 2025)
PB  - Atlantis Press
SP  - 680
EP  - 701
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-559-1_44
DO  - 10.2991/978-2-38476-559-1_44
ID  - Abraham2026
ER  -