Proceedings of the International Conference on Advances and Applications in Artificial Intelligence (ICAAAI 2025)

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Freelancing Platforms: Revolutionizing The Gig Economy

Authors
Vivek Kumar Soni1, *, Ekta Sinha1, Yash Shinde1, Harshit Jain1
1Shri Shankaracharya Institute of Professional Management and Technology, Raipur, CG, India
*Corresponding author. Email: vk.soni@ssipmt.com
Corresponding Author
Vivek Kumar Soni
Available Online 22 June 2025.
DOI
10.2991/978-94-6463-738-0_87How to use a DOI?
Keywords
Freelancing Platforms; Gig Economy; Digital Employment; Remote Work; Online Marketplaces
Abstract

Freelancing platforms have revolutionized the gig economy by offering flexible and accessible employment opportunities across the globe. This study aims to evaluate the economic impact, technological advancements, and challenges faced by users of platforms like Upwork, Fiverr, and Freelancer.com. Using a mixed-methods approach, both qualitative and quantitative data were collected through surveys, interviews, and secondary market reports. Key findings reveal that freelancing platforms contribute significantly to economic growth, providing income opportunities in underserved regions. However, challenges such as income instability, high commission fees, and algorithm dependency remain prominent. Technological innovations, including AI-driven task matching and blockchain payment systems, enhance platform reliability and user satisfaction. The study recommends implementing transparent pricing models, improving dispute resolution mechanisms, and offering skill development programs. By addressing these challenges, freelancing platforms can ensure a more equitable and sustainable gig economy. This research contributes to the growing body of knowledge on digital employment and offers actionable insights for policymakers, platform developers, and freelancers.

Copyright
© 2025 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the International Conference on Advances and Applications in Artificial Intelligence (ICAAAI 2025)
Series
Advances in Intelligent Systems Research
Publication Date
22 June 2025
ISBN
978-94-6463-738-0
ISSN
1951-6851
DOI
10.2991/978-94-6463-738-0_87How to use a DOI?
Copyright
© 2025 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Vivek Kumar Soni
AU  - Ekta Sinha
AU  - Yash Shinde
AU  - Harshit Jain
PY  - 2025
DA  - 2025/06/22
TI  - Freelancing Platforms: Revolutionizing The Gig Economy
BT  - Proceedings of the International Conference on Advances and Applications in Artificial Intelligence (ICAAAI 2025)
PB  - Atlantis Press
SP  - 1127
EP  - 1140
SN  - 1951-6851
UR  - https://doi.org/10.2991/978-94-6463-738-0_87
DO  - 10.2991/978-94-6463-738-0_87
ID  - Soni2025
ER  -