Proceedings of the 8th International Conference on Applied Engineering (ICAE 2025)

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Governance Analysis of the IBOSS Information System in Supporting Goods Traffic Using the COBIT 2019 Framework

Authors
M. Rafif Hendriansyah1, Alrido Martha Devano1, *
1International Trade Logistics Study Program, Politeknik Negeri Batam, Batam, 29461, Indonesia
*Corresponding author. Email: alridomd@polibatam.ac.id
Corresponding Author
Alrido Martha Devano
Available Online 29 December 2025.
DOI
10.2991/978-94-6463-982-7_2How to use a DOI?
Keywords
IBOSS; COBIT 2019; IT Governance; Capability; RRV; Licensing; Goods Traffic
Abstract

Information technology (IT) governance is essential for ensuring the accountability and efficiency of public digital systems, yet the IBOSS platform of BP Batam still faces governance inconsistencies that hinder optimal service performance. This study evaluates the governance capability of IBOSS using the COBIT 2019 framework, which offers a more structured and quantifiable assessment model compared to another framework. Employing a mixed-method approach through the Design Factor mapping and capability assessment, the research identifies MEA03 as the key domain with a capability level of 2 (73%), indicating that governance processes are functional but not yet mature. The Resource, Risk, and Value (RRV) analysis prioritized seven recommendations, with periodic audit mechanisms (AK6) and compliance verification from third-party IT providers (AK7) emerging as the top priorities. The novelty of this research lies in applying COBIT 2019 to a public-sector logistics governance system, a context rarely explored in existing literature. The findings provide managerial insights for BP Batam to institutionalize compliance-based monitoring and develop a data-driven roadmap to strengthen governance maturity and improve the sustainability of IBOSS as a digital public service model for goods traffic management in Batam City.

Copyright
© 2025 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 8th International Conference on Applied Engineering (ICAE 2025)
Series
Advances in Engineering Research
Publication Date
29 December 2025
ISBN
978-94-6463-982-7
ISSN
2352-5401
DOI
10.2991/978-94-6463-982-7_2How to use a DOI?
Copyright
© 2025 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - M. Rafif Hendriansyah
AU  - Alrido Martha Devano
PY  - 2025
DA  - 2025/12/29
TI  - Governance Analysis of the IBOSS Information System in Supporting Goods Traffic Using the COBIT 2019 Framework
BT  - Proceedings of the  8th International Conference on Applied Engineering (ICAE 2025)
PB  - Atlantis Press
SP  - 7
EP  - 25
SN  - 2352-5401
UR  - https://doi.org/10.2991/978-94-6463-982-7_2
DO  - 10.2991/978-94-6463-982-7_2
ID  - Hendriansyah2025
ER  -