Proceedings of the 10th International Conference on Accounting, Management, and Economics (10th ICAME 2025)

10th International Conference on Accounting, Management, and Economics (10th ICAME 2025)

📍Makassar, Indonesia🗓️ 6-8 October 2025
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Advancing Work Efficiency with Total Quality Management: A Bibliometric and Systematic Review

Authors
Zulfikar Pratama Basir1, *, Mursalim Nohong1
1Hasanuddin University, Makassar, Indonesia
*Corresponding author. Email: basirzp24a@student.unhas.ac.id
Corresponding Author
Zulfikar Pratama Basir
Available Online 20 June 2026.
DOI
10.2991/978-94-6239-709-5_8How to use a DOI?
Keywords
CO2 Emissions; GDP; FDI; Population Level; ASEAN
Abstract

This study investigates the role of Total Quality Management (TQM) in enhancing organizational efficiency through a bibliometric and systematic literature review. From 5,353 Scopus-indexed documents (1961–2025), 28 rigorously selected articles were analyzed. The findings show that TQM is widely applied across healthcare, manufacturing, and education, often integrated with Lean Six Sigma and Industry 4.0 technologies. Evidence indicates that TQM improves resource utilization, reduces waste, and supports innovation. In healthcare, Lean-based TQM enhances service flow and reduces errors; in manufacturing, TQM combined with Industry 4.0 increases productivity and lowers defects; in education, TQM strengthens curriculum development and institutional performance. Leadership commitment, employee involvement, and alignment with sustainability goals emerge as essential success factors. Although the review is limited to Scopus data and bibliometric methods, the results confirm TQM’s adaptability and continued relevance. Future studies are encouraged to explore deeper integration with Quality 4.0.

Copyright
© 2026 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 10th International Conference on Accounting, Management, and Economics (10th ICAME 2025)
Series
Advances in Economics, Business and Management Research
Publication Date
20 June 2026
ISBN
978-94-6239-709-5
ISSN
2352-5428
DOI
10.2991/978-94-6239-709-5_8How to use a DOI?
Copyright
© 2026 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Zulfikar Pratama Basir
AU  - Mursalim Nohong
PY  - 2026
DA  - 2026/06/20
TI  - Advancing Work Efficiency with Total Quality Management: A Bibliometric and Systematic Review
BT  - Proceedings of the 10th International Conference on Accounting, Management, and Economics (10th ICAME 2025)
PB  - Atlantis Press
SP  - 99
EP  - 112
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6239-709-5_8
DO  - 10.2991/978-94-6239-709-5_8
ID  - Basir2026
ER  -