Effect of Hard and Soft Skills on Employee Productivity Moderated by Emotional Intelligence

DOI

10.2991/978-94-6239-709-5_79How to use a DOI?

Keywords

Hard Skills; Soft Skills; Emotional Intelligence; Employee Productivity; Human Resource Management

Abstract

This study investigates the influence of hard skills and soft skills on employee productivity, with emotional intelligence examined as a moderating variable. Using an associative quantitative approach, the research involved the entire population of 130 employees, all selected through a saturated sampling technique. Data were collected via structured questionnaires and analyzed using appropriate quantitative statistical methods. The findings demonstrate that both hard skills and soft skills exert a significant positive impact on employee productivity. Moreover, emotional intelligence significantly moderates the relationship between hard skills and productivity, as well as between soft skills and productivity. These results emphasize that employee performance is not only determined by technical capabilities but also by interpersonal competencies supported by effective emotional regulation. The study highlights the importance for organizations to foster a balanced development of hard and soft skills, while simultaneously strengthening emotional intelligence, in order to maximize productivity, optimize employee engagement, and achieve overall performance outcomes.

Copyright

© 2026 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Farhan Fardian
PY  - 2026
DA  - 2026/06/20
TI  - Effect of Hard and Soft Skills on Employee Productivity Moderated by Emotional Intelligence
BT  - Proceedings of the 10th International Conference on Accounting, Management, and Economics (10th ICAME 2025)
PB  - Atlantis Press
SP  - 1148
EP  - 1159
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6239-709-5_79
DO  - 10.2991/978-94-6239-709-5_79
ID  - Fardian2026
ER  -