Proceedings of the International Conference on Cross- Disciplinary Academic Research 2025 - Track 1 Advances in Computing, Electronics, Engineering, and Mathematics (ICAR-T1 2025)

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Functionality, Reliability and Satisfaction: A Users’ Retrospective Evaluation of the UPTM’s Class Attendance Management & Monitoring (UCAM) System

Authors
Noornajwa Md Amin1, *, Siti Robaya Jantan1, Farah Farzana Abdul Aziz1, Raznida Isa1, Noraliza Azizan1, Siti Fajar Jalal1
1Faculty of Computing & Multimedia, Universiti Poly-Tech Malaysia, Kuala Lumpur, Malaysia
*Corresponding author. Email: n_najwa@uptm.edu.my
Corresponding Author
Noornajwa Md Amin
Available Online 28 April 2026.
DOI
10.2991/978-94-6239-636-4_13How to use a DOI?
Keywords
Attendance; UCAM; QR Code; User Satisfaction; System Effectiveness
Abstract

This research paper is related to the evaluation of the UPTM Class Attendance Management & Monitoring (UCAM) system in assessing items related to system functionality, data reliability, perception of effectiveness, and user satisfaction, and its role in class monitoring using a purposive sampling technique. The purpose of the UCAM system is to assist faculty in recording and managing student attendance and class schedules effectively using QR codes. This research answered the three research questions, which are how lecturers and students perceive the functionality and usability of the UCAM system for managing class attendance, to what extend does the UCAM system provide reliable data and effective features to reduce absenteeism and what is the level of user satisfaction among lecturers and students regarding the UCAM system’s interface, navigation and impact of attendance awareness. This study has been conducted using a quantitative approach through the distribution of structured questionnaires. Data were collected based on a 5-point Likert scale distributed to 36 lecturers and 185 students at Universiti Poly-Tech Malaysia (UPTM). The descriptive statistical analysis had been performed and the results revealed that lecturers perceived UCAM system as an effective tool to improve their ability to monitor student attendance pattern in real-time. In conclusion, UCAM system is a well-received as a reliable system to supports effective attendance monitoring and students’ accountability.

Copyright
© 2026 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the International Conference on Cross- Disciplinary Academic Research 2025 - Track 1 Advances in Computing, Electronics, Engineering, and Mathematics (ICAR-T1 2025)
Series
Advances in Engineering Research
Publication Date
28 April 2026
ISBN
978-94-6239-636-4
ISSN
2352-5401
DOI
10.2991/978-94-6239-636-4_13How to use a DOI?
Copyright
© 2026 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Noornajwa Md Amin
AU  - Siti Robaya Jantan
AU  - Farah Farzana Abdul Aziz
AU  - Raznida Isa
AU  - Noraliza Azizan
AU  - Siti Fajar Jalal
PY  - 2026
DA  - 2026/04/28
TI  - Functionality, Reliability and Satisfaction: A Users’ Retrospective Evaluation of the UPTM’s Class Attendance Management & Monitoring (UCAM) System
BT  - Proceedings of the International Conference on Cross- Disciplinary Academic Research 2025 - Track 1 Advances in Computing, Electronics, Engineering, and Mathematics (ICAR-T1 2025)
PB  - Atlantis Press
SP  - 157
EP  - 176
SN  - 2352-5401
UR  - https://doi.org/10.2991/978-94-6239-636-4_13
DO  - 10.2991/978-94-6239-636-4_13
ID  - Amin2026
ER  -