Assessing Employees’ Engagement in Hybrid Work Arrangement: Mediating role of Employee Voice for Achieving SDG 8 and SDG 10

DOI

10.2991/978-2-38476-358-0_24How to use a DOI?

Keywords

Employee Engagement; Hybrid Work; COVID-19; IT/ITES; SDG 8 & 10

Abstract

This study examines how hybrid work arrangements affect employee engagement (EE) and the problems of creating a productive workplace in India post-pandemic. This SDG 8 and 10-aligned study analyzes how hybrid work models might improve inclusive economic growth, productive employment, and reduced disparities in India’s culturally varied capital area and Delhi-NCR. Along with 452 respondents, Delhi-NCR organizations provided data. A cross-sectional survey and PLS-SEM with Smart PLS-4.0 software carefully assessed the research hypotheses. Employee Voice (EV), Supervisor Support (SS), and EE are highly and statistically significantly connected with the organization’s post-COVID Hybrid Work Model. Job Autonomy (JA), EV, and EE linked favorably. EV links EE, JA, and SS to support SDG 8 and 10 by emphasizing how supportive leadership and job autonomy in hybrid work paradigms boost productivity and reduce workplace inequities. EV promotes JA and EE among Indian IT professionals. SDG 8 & 10 findings can help organizational psychologists and management specialists design appropriate hybrid work policies, improve communication, and increase participation. Studying numerous industries and geographies, hybrid methods, and causation using longitudinal designs is recommended. This study is one of the first to analyze JA, SS, and EE in hybrid work arrangements for SDG 8 & 10. The study examines how EV mediates JA, SS, and EE.

Copyright

© 2025 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Shamaela Tabassum
AU  - S. M. Imamul Haque
AU  - Mohammad Ammar  Ahsan
AU  - Mohd.  Salim
AU  - Parvez Alam Khan
PY  - 2025
DA  - 2025/01/31
TI  - Assessing Employees’ Engagement in Hybrid Work Arrangement: Mediating role of Employee Voice for Achieving SDG 8 and SDG 10
BT  - Proceedings of the International Conference on Environmental, Social, and Governance (ICESG 2024)
PB  - Atlantis Press
SP  - 330
EP  - 349
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-358-0_24
DO  - 10.2991/978-2-38476-358-0_24
ID  - Tabassum2025
ER  -