Proceedings of the 2025 International Conference on Hybrid Commerce, Human Capital, and Economic Dynamics (ICHCH 2025)

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From Digital Maturity to Performance: Mediating Effects of Governance and Resilience in Platform Enterprises

Authors
Qinyi Chen1, *
1School of Economics and Management, Beijing Jiaotong University, Beijing, 100000, China
*Corresponding author. Email: 23711042@bjtu.edu.cn
Corresponding Author
Qinyi Chen
Available Online 18 June 2026.
DOI
10.2991/978-2-38476-585-0_12How to use a DOI?
Keywords
Digital Maturity; Strategic Governance; Organizational Resilience; Platform Enterprises; Digital Transformation
Abstract

With the increasing uncertainty of the global business environment, digital transformation has become a key way for enterprises to improve resilience and performance. In platform enterprises, the strategic governance mechanism is the key bridge between digital capabilities and organizational results. Based on the theories of digital governance, dynamic capability and Organizational Resilience, this study constructs a conceptual model, and verifies it through the comparative case analysis of Alibaba, meituan and xiaohongshu. The results show that the digital maturity is reflected in the integration of infrastructure and management, which requires governance mechanisms at the levels of structure, process and culture to improve resilience. There are differences in governance practices at different stages of development, which determines how enterprises respond to shocks and maintain performance. This study proposes a multi-dimensional framework connecting digital transformation and Organizational Resilience, which provides a new perspective for platform enterprises to build adaptability and long-term competitiveness, and clarifies the intermediary role of governance in the digital era, making contributions to strategic management theory.

Copyright
© 2026 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 2025 International Conference on Hybrid Commerce, Human Capital, and Economic Dynamics (ICHCH 2025)
Series
Advances in Economics, Business and Management Research
Publication Date
18 June 2026
ISBN
978-2-38476-585-0
ISSN
2352-5428
DOI
10.2991/978-2-38476-585-0_12How to use a DOI?
Copyright
© 2026 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Qinyi Chen
PY  - 2026
DA  - 2026/06/18
TI  - From Digital Maturity to Performance: Mediating Effects of Governance and Resilience in Platform Enterprises
BT  - Proceedings of the 2025 International Conference on Hybrid Commerce, Human Capital, and Economic Dynamics (ICHCH 2025)
PB  - Atlantis Press
SP  - 95
EP  - 103
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-2-38476-585-0_12
DO  - 10.2991/978-2-38476-585-0_12
ID  - Chen2026
ER  -