Proceedings of the 2025 3rd International Conference on Image, Algorithms, and Artificial Intelligence (ICIAAI 2025)

A Comparative Analysis of Machine Learning Models for Credit Default Prediction of Credit Card Customers of Taiwan Banks

Authors
Tianran Shi1, *
1Norwich Business School, University of East Anglia, Norfolk, NR4 7TJ, UK
*Corresponding author. Email: admissions@uea.ac.uk
Corresponding Author
Tianran Shi
Available Online 31 August 2025.
DOI
10.2991/978-94-6463-823-3_20How to use a DOI?
Keywords
Machine Learning Models; Credit Default Prediction; Credit Card Customers of Taiwan Banks
Abstract

Credit card default prediction plays a crucial role in helping financial institutions reduce credit risk and maintain financial stability. As consumer credit usage continues to rise, accurate default prediction enables better decision-making and protects the financial system. This study provides empirical evidence for financial institutions to optimize risk management strategies. This study examines the applicability of various machine learning models in actual financial settings by comparing them for forecasting credit defaults among credit card clients of Taiwanese banks. This paper used the Logistic Regression, Random Forest, Gradient Boosting, and Linear Regression models to analyze the credit card market and default factors in Taiwan. Accuracy, F1 Score, and Area Under the Curve metrics (AUC) were used to assess the models following data preprocessing, which included normalization and train-test separation. Gradient Boosting outperformed Random Forest with 81.98% accuracy and 0.783 AUC, according to the results. Recent payment history was found to be the most reliable indicator of default by feature significance analysis. Financial institutions can optimize their risk management methods with the empirical evidence provided by this study.

Copyright
© 2025 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 2025 3rd International Conference on Image, Algorithms, and Artificial Intelligence (ICIAAI 2025)
Series
Advances in Computer Science Research
Publication Date
31 August 2025
ISBN
978-94-6463-823-3
ISSN
2352-538X
DOI
10.2991/978-94-6463-823-3_20How to use a DOI?
Copyright
© 2025 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

TY  - CONF
AU  - Tianran Shi
PY  - 2025
DA  - 2025/08/31
TI  - A Comparative Analysis of Machine Learning Models for Credit Default Prediction of Credit Card Customers of Taiwan Banks
BT  - Proceedings of the 2025 3rd International Conference on Image, Algorithms, and Artificial Intelligence (ICIAAI 2025)
PB  - Atlantis Press
SP  - 218
EP  - 226
SN  - 2352-538X
UR  - https://doi.org/10.2991/978-94-6463-823-3_20
DO  - 10.2991/978-94-6463-823-3_20
ID  - Shi2025
ER  -