Proceedings of the International conference on Marching beyond the Libraries: Talent, Technology, and Transformation (ICMBL 2025)

<Previous Article In Volume
Next Article In Volume>

Digital Transformation in Library Services: a Systematic Review of Trends, Challenges, and Strategic Directions

Authors
Anirudha Behera1, *, Vikash2, Ajaya Kumar Saw3
1Professional Assistant, Regional Institute of Education (NCERT), Bhubaneswar, Odisha, India
2Research Scholar, Department of Library & Information Science, Madhav University, Pindwara, Sirohi, Rajasthan, India
3Research Scholar, School of Library & Information Science, Gangadhar Meher University, Sambalpur, Odisha, India
*Corresponding author. Email: abehera1360@gmail.com
Corresponding Author
Anirudha Behera
Available Online 27 March 2026.
DOI
10.2991/978-94-6239-614-2_18How to use a DOI?
Keywords
Digital Transformation; Digital Libraries; Artificial Intelligence; Cloud Computing; Virtual Reference Services; Systematic Literature Review (SLR)
Abstract

Digital transformation has emerged as a critical priority for modern libraries, reshaping traditional service models into intelligent and technology-driven service environments. This study aims to analyze the major trends, challenges, and strategic directions influencing the digital transformation of library services. A Systematic Literature Review (SLR) was conducted using the PRISMA 2020 protocol, and 25 peer-reviewed research articles published between 2020 and 2025 were systematically screened and selected from the Web of Science database for final analysis. The review reveals that libraries are increasingly adopting cloud infrastructure, AI-enabled services, digital repositories, virtual reference systems, and mobile-based access to enhance automation, accessibility, and user engagement. However, the findings also indicate persistent challenges such as infrastructure gaps, financial limitations, digital skill deficiencies, cybersecurity threats, and organizational resistance to change. Strategic approaches including policy-driven digital planning, open-source adoption, capacity-building initiatives, consortia collaboration, and inclusive service models are identified as key future directions. This review concludes that achieving sustainable and user-centric digital transformation requires libraries to move beyond technology adoption toward strategic digital maturity, governance, and equity-focused innovation.

Copyright
© 2026 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Download article (PDF)

<Previous Article In Volume
Next Article In Volume>
Volume Title
Proceedings of the International conference on Marching beyond the Libraries: Talent, Technology, and Transformation (ICMBL 2025)
Series
Advances in Economics, Business and Management Research
Publication Date
27 March 2026
ISBN
978-94-6239-614-2
ISSN
2352-5428
DOI
10.2991/978-94-6239-614-2_18How to use a DOI?
Copyright
© 2026 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Anirudha Behera
AU  - Vikash
AU  - Ajaya Kumar Saw
PY  - 2026
DA  - 2026/03/27
TI  - Digital Transformation in Library Services: a Systematic Review of Trends, Challenges, and Strategic Directions
BT  - Proceedings of the International conference on Marching beyond the Libraries: Talent, Technology, and Transformation (ICMBL 2025)
PB  - Atlantis Press
SP  - 152
EP  - 160
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6239-614-2_18
DO  - 10.2991/978-94-6239-614-2_18
ID  - Behera2026
ER  -