Evaluating the Role of ISO 9001 Implementation in Enhancing Public Construction Project Outcomes

DOI

10.2991/978-94-6463-920-9_2How to use a DOI?

Keywords

ISO 9001; Construction Quality; Public Construction; Project Out-comes; AHP

Abstract

Quality issues remain one of the key challenges in Indonesia’s construction industry. Although ISO 9001:2015 has been widely adopted as a quali-ty management standard, limited research has quantitatively assessed its direct impact on construction quality performance, particularly in government-funded infrastructure projects. This study aims to analyze the influence of ISO 9001:2015 implementation on construction quality outcomes, using the Rehabilitation of Irrigation Networks (RIMP LOS-04) project as a case study. The novel-ty of this research lies in its combined methodological approach: the Analytic Hierarchy Process (AHP) was employed to determine the priority weights of quality performance factors, while multiple linear regression analysis was used to develop a predictive model based on relevant ISO clauses. Data was collected through questionnaires administered to 20 qualified respondents. The AHP results indicate that Product Quality was the most dominant factor, followed by Process Quality and Safety. Regression analysis reveals that five out of seven ISO 9001:2015 variables have a statistically significant impact on construction quality. This study recommends the use of the proposed regression model as a practical tool for evaluating project quality in relation to ISO 9001:2015 implementation. Further research is suggested using alternative methodologies to enhance model robustness and generalizability.

Copyright

© 2025 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Jojok Widodo Soetjipto
AU  - Mohamad Masrur Fatkurrozi
AU  - Anik Ratnaningsih
AU  - Syamsul Arifin
AU  - Anita Trisiana
AU  - Diah Ayu Restuti Wulandari
PY  - 2025
DA  - 2025/12/15
TI  - Evaluating the Role of ISO 9001 Implementation in Enhancing Public Construction Project Outcomes
BT  - Proceedings of the International Conference on Recent Innovations in Sustainable Engineering Solutions 2025 (ICONRISES 2025)
PB  - Atlantis Press
SP  - 5
EP  - 13
SN  - 2352-5401
UR  - https://doi.org/10.2991/978-94-6463-920-9_2
DO  - 10.2991/978-94-6463-920-9_2
ID  - Soetjipto2025
ER  -