Servant Leadership and Organizational Citizenship Behavior: How Affective Commitment Bridges the Gap

DOI

10.2991/978-2-38476-366-5_6How to use a DOI?

Keywords

OCB; Affective Commitment; Servant Leadership

Abstract

The evolution of HRM trends poses challenges for achieving sustainable performance improvement. This study explores the mediating effect of affective commitment in addressing the varying influence of servant leadership on Organizational Citizenship Behavior (OCB). Methodology: A nonprobability sampling method using Slovin’s formula was employed, resulting in a sample of 106 respondents collected through a structured questionnaire. Inferential analysis, goodness of fit assessment, and hypothesis testing were conducted using SmartPLS. Findings: The findings reveal that both servant leadership and affective commitment have a positive direct effect on OCB. Additionally, servant leadership has a positive effect on affective commitment, affective commitment as a mediator in the relationship servant leadership and OCB. Originality: This research offers fresh insights into the relatively unexplored between servant leadership and OCB, filling a crucial gap in understanding how servant leadership fosters OCB brifges the influence of affective commitment. Research implications: The implications highlight the need for a strategic focus on servant leadership development and commitment-building initiatives to address the evolving challenges in achieve sustainable performance improvements.

Copyright

© 2025 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Syamsul Hadi
AU  - Citra Ari Mangesti
AU  - Kusuma Chandra Kirana
AU  - Rizki Octaviani
AU  - Eni Purnasari
PY  - 2025
DA  - 2025/02/28
TI  - Servant Leadership and Organizational Citizenship Behavior: How Affective Commitment Bridges the Gap
BT  - Proceedings of the 1st International Conference on Social Environment Diversity (ICOSEND 2024)
PB  - Atlantis Press
SP  - 62
EP  - 75
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-366-5_6
DO  - 10.2991/978-2-38476-366-5_6
ID  - Hadi2025
ER  -