Human-Centered Information Architecture Model for A Web-Based Knowledge Management System

DOI

10.2991/978-94-6463-882-0_34How to use a DOI?

Keywords

Cultural Digitalization; Human-Centered Design; Information Architecture; Knowledge Management System; Traditional Agriculture

Abstract

Digital transformation in preserving local cultural knowledge demands a knowledge management system (KMS) that is not only functional but also oriented to user needs. This study aims to develop a Human-Centered Information Architecture (HCIA) model for web-based KMS, with a case study on the digitalization of subak knowledge in Bali. The research approach used is qualitative analysis with an integration of deductive approaches. The design process follows the principles of Human-Centered Design, which includes three main stages: inspiration, ideation, and implementation. Eight steps in developing information architecture are carried out systematically, starting from identifying stakeholder objectives and user expectations, designing content structures, and creating wireframes. Data collection techniques include interviews, observations, and user persona analysis to explore information needs in depth. The results of the study produce an HCIA model that represents the relationship between content structure, navigation flow, and web-based system interface, which has been conceptually validated through user feedback. This study provides theoretical contributions to the development of user-centered information architecture and practical contributions to designing adaptive and contextual cultural KMS. The resulting HCIA model is an important foundation for further research in developing a web-based Subak KMS.

Copyright

© 2025 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Ni Kadek Dessy Hariyanti
AU  - I Gusti Ketut Gede
AU  - I Gusti Agung Oka Sudiadnyani
AU  - I Wayan Suastawa
AU  - Ni Komang Rada Lestari
PY  - 2025
DA  - 2025/11/14
TI  - Human-Centered Information Architecture Model for A Web-Based Knowledge Management System
BT  - Proceedings of the International Conference on Sustainable Green Tourism Applied Science - Social Applied Science 2025 (ICOSTAS-SAS 2025)
PB  - Atlantis Press
SP  - 294
EP  - 303
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-94-6463-882-0_34
DO  - 10.2991/978-94-6463-882-0_34
ID  - Hariyanti2025
ER  -