Proceedings of the 5th International Conference on the Role of Innovation, Entrepreneurship and Management for Sustainable Development (ICRIEMSD-2024)

<Previous Article In Volume
Next Article In Volume>

Impact of Information Technology on Corporate Social Responsibility in Albanian Small and Medium-Sized Enterprises Across Key Industries

Authors
Narasimha Rao Vajjhala1, *, Kenneth David Strang2
1University of New York Tirana, Tirana, Albania
2W3-Research -and- University of the Cumberlands, Williamsburg, KY, USA
*Corresponding author. Email: narasimharao@unyt.edu.al
Corresponding Author
Narasimha Rao Vajjhala
Available Online 31 December 2024.
DOI
10.2991/978-94-6463-612-3_16How to use a DOI?
Keywords
Information Technology Adoption; Small and Medium-Sized Enterprises; Sustainable Business Practices; Corporate Social Responsibility; Sustainable Development Goals; Operational Efficiency; Resource Management; Waste Reduction; Energy Efficiency; Machine Learning; Linear Discriminant Analysis
Abstract

Implementing Information Technology (IT) in small and medium-sized enterprises (SMEs) is critical in promoting sustainable business practices, especially in developing European nations aligned with the United Nations with Sustainable Development Goals (SDGs). This study evaluated the impact of implementing IT on sustainable practices within Albanian SMEs, focusing on how IT usage improved corporate social responsibility (CSR) initiatives aligned with SDGs. We surveyed how implementing various IT for strategic business processes impacted CSR for SMEs in the Albanian agriculture, manufacturing, retail, and service industries (N=66). We applied machine learning with linear discriminant analysis to develop a model representing the survey data and highlight how four specific IT business processes impacted CSR achievement. This study offered practical recommendations for policymakers and business leaders to promote IT integration in SMEs, promoting a more sustainable and socially responsible environment.

Copyright
© 2024 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Download article (PDF)

<Previous Article In Volume
Next Article In Volume>
Volume Title
Proceedings of the 5th International Conference on the Role of Innovation, Entrepreneurship and Management for Sustainable Development (ICRIEMSD-2024)
Series
Advances in Economics, Business and Management Research
Publication Date
31 December 2024
ISBN
978-94-6463-612-3
ISSN
2352-5428
DOI
10.2991/978-94-6463-612-3_16How to use a DOI?
Copyright
© 2024 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Narasimha Rao Vajjhala
AU  - Kenneth David Strang
PY  - 2024
DA  - 2024/12/31
TI  - Impact of Information Technology on Corporate Social Responsibility in Albanian Small and Medium-Sized Enterprises Across Key Industries
BT  - Proceedings of the 5th International Conference on the Role of Innovation, Entrepreneurship and Management for Sustainable Development (ICRIEMSD-2024)
PB  - Atlantis Press
SP  - 237
EP  - 250
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-612-3_16
DO  - 10.2991/978-94-6463-612-3_16
ID  - Vajjhala2024
ER  -