Proceedings of the International Conference on Sustainability Innovation in Computing and Engineering (ICSICE 2024)

AI-Powered Sentiment Analysis for Future Social Media Engagement

Authors
Shadab Pattekari1, V. S. Thiyagarajan2, *, V. P. Rameshkumaar3, Pradnya Purandare4, R. Reka5, Riyazuddin Y. Md6
1Consultant (B2), EXL Service Pvt. Ltd., Pune, Maharashtra, India
2Associate Professor, Department of CSE, Karpaga Vinayaga College of Engineering and Technology, Chengalpattu, Tamil Nadu, India
3Associate Professor, Department of MBA, Sona College of Technology, Salem, Tamil Nadu, India
4Assistant Professor, Symbiosis Centre for Information Technology Pune, Symbiosis International (Deemed University), Pune, Maharashtra, India
5Associate Professor and Head, Department of Artificial Intelligence and Data Science, Mahendra College of Engineering, Salem Campus, Minnampalli, Salem, 636106, Tamil Nadu, India
6Associate Professor, Department of CSE, School of Technology, GITAM (Deemed to be University), Hyderabad Campus, Rudraram, Telangana, India
*Corresponding author. Email: thiyagu.cse86@gmail.com
Corresponding Author
V. S. Thiyagarajan
Available Online 23 May 2025.
DOI
10.2991/978-94-6463-718-2_11How to use a DOI?
Keywords
AI sentiment analysis; deep learning sentiment; social media sentiment analysis; explainable AI; aspect-based sentiment analysis
Abstract

Sentiment analysis allows you to understand how users are engaging with you on social media. Traditional sentiment analysis techniques, while effective in controlled environments, do not handle the dynamic nature of social media, resulting in a limited ability to predict engagement patterns. Our study presents an AI-enhanced sentiment analysis framework that utilizes high-performing deep learning models, such as transformer-based architectures, to achieve better performance in both sentiment classification and engagement prediction. In the age of big data, millions of users express their views on social media platforms daily, which creates a large repository of unstructured text data offering valuable insights into public opinion. The Proposed study also includes explainable AI (XAI) that builds the pathway towards intelligibility, which helps to ensure clarity of sentiment classification results. The framework provides a comprehensive solution that can readily address cross-domain sentiment challenges and integrate emerging social media trends, resulting in a scalable, adaptive, and business-oriented approach to the optimization of social media engagement strategies. This study’s results show how AI-driven sentiment analysis can be used to predict user engagement and inform actionable insights for businesses, marketers and content creators.

Copyright
© 2025 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the International Conference on Sustainability Innovation in Computing and Engineering (ICSICE 2024)
Series
Advances in Computer Science Research
Publication Date
23 May 2025
ISBN
978-94-6463-718-2
ISSN
2352-538X
DOI
10.2991/978-94-6463-718-2_11How to use a DOI?
Copyright
© 2025 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

TY  - CONF
AU  - Shadab Pattekari
AU  - V. S. Thiyagarajan
AU  - V. P. Rameshkumaar
AU  - Pradnya Purandare
AU  - R. Reka
AU  - Riyazuddin Y. Md
PY  - 2025
DA  - 2025/05/23
TI  - AI-Powered Sentiment Analysis for Future Social Media Engagement
BT  - Proceedings of the International Conference on Sustainability Innovation in Computing and Engineering (ICSICE 2024)
PB  - Atlantis Press
SP  - 112
EP  - 124
SN  - 2352-538X
UR  - https://doi.org/10.2991/978-94-6463-718-2_11
DO  - 10.2991/978-94-6463-718-2_11
ID  - Pattekari2025
ER  -