Configurational Pathways of Manufacturing Servitization Transformation in the Digital Economy Context
Corresponding Author
Qingyan Zhao
Available Online 10 November 2026.
- DOI
- 10.2991/978-94-6239-825-2_28How to use a DOI?
- Keywords
- digital economy; manufacturing servitization; dynamic QCA; configurations
- Abstract
Manufacturing servitization is crucial for high-quality manufacturing development. Based on the TOE framework, this study uses dynamic QCA to identify configurations driving high servitization among service-oriented manufacturing enterprises. The results show that no single factor is necessary for high-level servitization; two paths, namely digital capability-driven and innovation talent-supported paths, can achieve high-level servitization, both relying on R&D intensity and employee digital capability. The identified configurations remain stable across time, regions, and industry contexts.
- Copyright
- © 2026 The Author(s)
- Open Access
- Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.
Cite this article
TY - CONF AU - Jia Liu AU - Qingyan Zhao PY - 2026 DA - 2026/11/10 TI - Configurational Pathways of Manufacturing Servitization Transformation in the Digital Economy Context BT - Proceedings of the 2026 5th International Conference on Public Service, Economic Management and Sustainable Development (PESD 2026) PB - Atlantis Press SP - 286 EP - 295 SN - 2352-5428 UR - https://doi.org/10.2991/978-94-6239-825-2_28 DO - 10.2991/978-94-6239-825-2_28 ID - Liu2026 ER -