Comparing Dynamic Capabilities in Digital Banking: Economic Integration and Women in the East African Community

DOI

10.2991/978-94-6239-705-7_27How to use a DOI?

Keywords

Digital Banking; Dynamic Capabilities; Institution

Abstract

This study sought to identify the “comparing dynamic capabilities in digital banking institutions in developed and developing countries” through a Quantitative research approach. The population of the study comprised 101 participants who were the IT managers, innovation officers, compliance staff, and executives. They were selected through purposive sampling and Stratified Random Sampling techniques. Questionnaires and interviews were used to collect data. Data were analysed with the aid of the Statistical Package for Social Sciences (SPSS) version 25. The findings of the current study indicate a significant positive correlation with sustainable competitive advantage. Ambidexterity had the strongest correlation (r = .49), followed by UTAUT2 (r = .44), government regulation (r = .41), and digital transformation (r = .38). The strong inter correlations among UTAUT2, ambidexterity, and digital transformation highlight potential overlap in their influence. This means that digital banking in developed countries is more advanced than in developing countries. It is concluded that digital banking in developing countries, Tanzania, particularly, is not satisfied related to developed countries. It is recommended that there is a need to invest in digital technology, particularly for developing countries, to bridge the gap that exists between developed and developing countries.

Copyright

© 2026 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Bhoke John Rotente
PY  - 2026
DA  - 2026/06/13
TI  - Comparing Dynamic Capabilities in Digital Banking: Economic Integration and Women in the East African Community
BT  - Proceedings of the FIREtalk Conference - Research on FIRE! (research-on-fire 2025)
PB  - Atlantis Press
SP  - 385
EP  - 397
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-94-6239-705-7_27
DO  - 10.2991/978-94-6239-705-7_27
ID  - Rotente2026
ER  -