Analysis of Performance Management at the Transportation Agency Southwest Papua Province

DOI

10.2991/978-2-38476-545-4_95How to use a DOI?

Keywords

Performance Management; Transportation Agency; ASN Performance; E-Performance

Abstract

This study aims to analyze the implementation of performance management at the Southwest Papua Province Transportation Agency using a descriptive qualitative approach. Performance management is a crucial instrument in the government bureaucratic system, oriented towards achieving effective, efficient, and accountable work results. The Transportation Agency, as a regional agency with a strategic role in managing land, sea, and air transportation in the Southwest Papua region, faces challenges in adapting a performance-based work system amidst limitations in human resources, infrastructure, and adaptation to the digital e-performance system. This research employed qualitative methods, with data collection techniques including in-depth interviews, field observations, and documentation studies of planning documents and agency performance reports. Data analysis was conducted interactively through data reduction, data presentation, and conclusion drawing. The research results indicate that the implementation of performance management at the Southwest Papua Provincial Transportation Agency has not been optimal. The performance planning stage is still not fully based on individual performance indicators and has not been fully synergized with the organization’s strategic goals. The implementation and performance monitoring stages also face obstacles in the aspects of supervision, reporting discipline, and the limited use of the e-performance system that is not evenly distributed across all areas. Performance evaluations conducted at the end of each year emphasize administrative aspects and are not able to provide constructive feedback for improving employee performance. The main obstacles identified include weak commitment of some employees to the implementation of the performance-based system, a lack of technical training on individual performance indicators and the lack of a reward system based on work results.

Copyright

© 2026 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Irene Marta Maker
AU  - Hasniati
PY  - 2026
DA  - 2026/03/13
TI  - Analysis of Performance Management at the Transportation Agency Southwest Papua Province
BT  - Proceedings of the World Conference on Governance and Social Sciences 2025 (WCGSS 2025)
PB  - Atlantis Press
SP  - 1428
EP  - 1440
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-545-4_95
DO  - 10.2991/978-2-38476-545-4_95
ID  - Maker2026
ER  -