A Conceptual Framework of Keyboarding Readiness: The Mediating Role of Self-Efficacy among Office Management Undergraduates

DOI

10.2991/978-94-6463-827-1_27How to use a DOI?

Keywords

Self-efficacy; Keyboarding Readiness; Readiness Factors

Abstract

This study proposes a conceptual framework to explain the mediating role of self-efficacy in the relationship between readiness factors (physical, cognitive, and motivational readiness) and keyboarding readiness among office management undergraduates. Keyboarding readiness is essential in modern business operations, yet variations in readiness levels among students result in differing levels of preparedness. While research highlights the importance of readiness factors in skill acquisition, limited studies explore how self-efficacy enables the translation of readiness into actual preparedness for keyboarding tasks. A narrative review methodology was employed, with data collected from the Scopus database using predefined search criteria. Findings indicate that self-efficacy plays a central role in determining whether individuals effectively utilize their readiness for skill development. While physical and cognitive readiness provide foundational competencies, self-efficacy enhances persistence, motivation, and confidence, leading to improved keyboarding readiness. Theoretically, this study extends Social Cognitive Theory by emphasizing self-efficacy’s mediating role in the development of readiness. From a business management perspective, the findings highlight the need for training programs that enhance self-efficacy to improve digital literacy, workplace efficiency, and adaptability. Business educators and organizations should incorporate strategies such as mastery experiences, targeted feedback, and supportive learning environments to prepare individuals for evolving workplace demands. This study is conceptual, and future research should empirically validate the framework through longitudinal and experimental studies.

Copyright

© 2025 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Nurul Izzati Idrus
AU  - Berlian Nur Morat
AU  - Shazwani Mohd Salleh
AU  - Siti Shuhada Ishak
PY  - 2025
DA  - 2025/08/22
TI  - A Conceptual Framework of Keyboarding Readiness: The Mediating Role of Self-Efficacy among Office Management Undergraduates
BT  - Proceedings of the 3rd International Conference on Business, Finance, Management and Economic (BizFAME 2024)
PB  - Atlantis Press
SP  - 407
EP  - 420
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-827-1_27
DO  - 10.2991/978-94-6463-827-1_27
ID  - Idrus2025
ER  -