The Role of Social Media in Digital Governance Practices: A Case Study of the Use of Social Media in Disseminating Information and Influencing Public Opinion

DOI

10.2991/978-94-6463-791-5_69How to use a DOI?

Keywords

Digital Ethics; Social Media; Digital Governance; Public Opinion; Information Distribution

Abstract

Currently we are in a digital era that continues to develop so fast, so social media has changed the way people access and disseminate information and it has made social media one of the main tools to disseminate information and has also developed into a very influential part of the instrument in digital governance practices, which can influence public opinion. Over the past five years, it has been proven that social media plays an important role in various digital governance, especially in the context of politics, health, and also social issues. This study presents a literature review that examines the role of social media in disseminating information and shaping public opinion. The review identifies several key trends, including the increasing use of social media in political campaigns, the dissemination of information related to the global health crisis, and some regulatory challenges arising from the spread of misinformation. In addition, the study highlights gaps in existing studies, particularly in understanding the long-term impact of social media use on public trust and digital governance.

Copyright

© 2025 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Putri Arsidah Jamaluddin
AU  - Mulyadi Mau
AU  - Mohammad Akbar
PY  - 2025
DA  - 2025/08/05
TI  - The Role of Social Media in Digital Governance Practices: A Case Study of the Use of Social Media in Disseminating Information and Influencing Public Opinion
BT  - Proceedings of the 2nd International Conference on Administrative Science (ICAS 2024)
PB  - Atlantis Press
SP  - 677
EP  - 685
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-94-6463-791-5_69
DO  - 10.2991/978-94-6463-791-5_69
ID  - Jamaluddin2025
ER  -