The Role of Institutions in Enhancing Global Competitiveness in Management, Tourism, and Education Sectors: Case Studies in Malaysia and Indonesia

DOI

10.2991/978-94-6463-862-2_11How to use a DOI?

Keywords

Institutions; Global Competitiveness; Management; Tourism; Education; Malaysia; Indonesia

Abstract

This study aims to analyze and compare the role of institutions in improving global competitiveness in the management, tourism, and education sectors in two ASEAN countries, namely Malaysia and Indonesia. The three industries were chosen because they play a strategic role in economic development, human resource development, and achieving a competitive position internationally. Using a qualitative-comparative case study approach, data were collected through literature studies, policy analysis, and interviews with relevant stakeholders in each country. The results of the study indicate that institutional effectiveness has a significant influence on improving global competitiveness. In Malaysia, the success of institutions in integrating cross-sectoral policies and implementing modern governance, such as digitalization of public services and collaboration with international partners, is the main driving factor. Meanwhile, Indonesia shows great potential in community-based institutional innovation and local tourism development, but still faces challenges in regulatory consistency and coordination between institutions. This study concludes that strengthening adaptive, transparent, and collaborative institutions is key to improving global competitiveness in the three sectors. Strategic recommendations include improving governance, increasing institutional human resource capacity, and strengthening partnerships between the public, private, and civil society sectors. These findings are expected to contribute to the formulation of more effective institutional policies in supporting global transformation in the Southeast Asian region.

Copyright

© 2025 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Adisti Dyah Purwantiningtyas
AU  - Angga Putranto
AU  - Hardika Septi Putri
AU  - Lukman Hakim
AU  - Rusdan Rusdan
AU  - Asnar Juliandri Pramadani Anta
AU  - Samtono Samtono
PY  - 2025
DA  - 2025/10/27
TI  - The Role of Institutions in Enhancing Global Competitiveness in Management, Tourism, and Education Sectors: Case Studies in Malaysia and Indonesia
BT  - Proceedings of the 2nd International Conference on Business, Accounting, Banking, and Economics (ICBABE 2025)
PB  - Atlantis Press
SP  - 135
EP  - 151
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-862-2_11
DO  - 10.2991/978-94-6463-862-2_11
ID  - Purwantiningtyas2025
ER  -