Proceedings of the Thirteenth International Conference on Entrepreneurship and Business Management UNTAR 2024 (ICEBM 2024)

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Key Factors Driving Turnover Intention of Gen-Z Staff Auditors in Jakarta’s Accounting Firm

Authors
Patricia Kartika Surya1, *, Carunia Mulya Firdausy2, Indra Widjaja3
1Student of Doctoral Management Science Program, Universitas Tarumanagara, Jakarta, Indonesia
2Professor of Economics, Universitas Tarumanagara, Jakarta, Indonesia
3Senior Lecturer of Doctoral Management Science Program, Universitas Tarumanagara, Jakarta, Indonesia
*Corresponding author. Email: patricia.118231008@stu.untar.ac.id
Corresponding Author
Patricia Kartika Surya
Available Online 13 August 2025.
DOI
10.2991/978-94-6463-809-7_2How to use a DOI?
Keywords
turnover intention; pay satisfaction; work overload; external work opportunities; public accounting firm; behavioral accounting
Abstract

This research investigates how pay satisfaction, work overload, and external job opportunities influence turnover intentions among Gen-Z staff auditors in public accounting firms across Jakarta. The study involved 227 respondents, with data collected through Google Forms and analyzed using Smart PLS 4.0.9.5. Findings indicate that both work overload and external job opportunities are positively associated with increased turnover intentions, whereas pay satisfaction plays a significant role in reducing this tendency. These results highlight the necessity for public accounting firms to improve compensation satisfaction, manage excessive workloads efficiently, and assess the impact of external job prospects to minimize turnover rates among young auditors. Therefore, firms must implement strategic measures to retain their workforce and reduce employee turnover.

Copyright
© 2025 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the Thirteenth International Conference on Entrepreneurship and Business Management UNTAR 2024 (ICEBM 2024)
Series
Advances in Economics, Business and Management Research
Publication Date
13 August 2025
ISBN
978-94-6463-809-7
ISSN
2352-5428
DOI
10.2991/978-94-6463-809-7_2How to use a DOI?
Copyright
© 2025 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Patricia Kartika Surya
AU  - Carunia Mulya Firdausy
AU  - Indra Widjaja
PY  - 2025
DA  - 2025/08/13
TI  - Key Factors Driving Turnover Intention of Gen-Z Staff Auditors in Jakarta’s Accounting Firm
BT  - Proceedings of the Thirteenth International Conference on Entrepreneurship and Business Management UNTAR 2024 (ICEBM 2024)
PB  - Atlantis Press
SP  - 3
EP  - 18
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-809-7_2
DO  - 10.2991/978-94-6463-809-7_2
ID  - Surya2025
ER  -