Transforming Human Resource Management in the FinTech Era: Challenges and Strategic Opportunities
- DOI
- 10.2991/978-94-6239-772-9_36How to use a DOI?
- Keywords
- FinTech; Artificial Intelligence; Blockchain; Data Analytics; Digital Transformation
- Abstract
The emergence of Financial Technology (FinTech) is driving important deviations in Human Resource Management (HRM), pushing organizations to adopt technology-enabled approaches in place of conventional practices. This research study observes the challenges and opportunities brought by FinTech, such as digital workforce integration, talent agility, ethical concerns, and evolving employee experiences. To address these transformations, the paper introduces the HRM–FinTech Transformation Model, which illustrates how technological enablers such as artificial intelligence (AI), blockchain and data analytics influence core HR functions, including recruitment, learning, performance management, and engagement. The model also emphasizes how employee flexibility and ethical governance have a moderating role in ensuring responsible and sustainable adoption. The study provides a conceptual framework that enhances HRM research and provides businesses with strategic guidance to leverage FinTech advances for improved efficiency, inclusivity, and long-term competitiveness by fusing theoretical viewpoints with practical insights.
- Copyright
- © 2026 The Author(s)
- Open Access
- Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.
Cite this article
TY - CONF AU - Namita Mishra AU - Sheenu Arora PY - 2026 DA - 2026/09/07 TI - Transforming Human Resource Management in the FinTech Era: Challenges and Strategic Opportunities BT - Proceedings of the 2nd International Conference on Innovations and Challenges in Financial Technology (ICICFT 2025) PB - Atlantis Press SP - 489 EP - 502 SN - 2352-5428 UR - https://doi.org/10.2991/978-94-6239-772-9_36 DO - 10.2991/978-94-6239-772-9_36 ID - Mishra2026 ER -