Proceeding of the 1st International Conference on Lifespan Innovation (ICLI 2025)

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HR Management’s Impact on Employee Performance: Motivation’s Role in Zimbabwe’s Banking Industry

Authors
Mihlayifani Nicholas Nyoni1, *, Frah Rukhsar Khan2, Hafsatou Nawal Loua1, 2
1Mae Fah Luang University, Chiang Rai, Thailand
2Limkokwing University of Creative Technology, Cyberjaya, Malaysia
*Corresponding author. Email: mihlayifani.nyo@mfu.ac.th
Corresponding Author
Mihlayifani Nicholas Nyoni
Available Online 31 August 2025.
DOI
10.2991/978-94-6463-831-8_9How to use a DOI?
Keywords
Human Resource Management; Job Performance; Reward System; Training; Career Development and Work Motivation
Abstract

This study investigates how specific Human Resource Management (HRM) practices—namely training, career development, performance management, and reward systems—affect employee motivation and job performance in Zimbabwe’s banking sector. Utilizing a quantitative approach, data were collected from 384 respondents and analyzed through Partial Least Squares Structural Equation Modeling (PLS-SEM) via SmartPLS software. The analysis confirmed that training, career development, and performance management significantly enhanced job performance, both directly and through the mediating role of motivation. However, reward systems showed a weaker direct impact on performance. This study provides practical insights for HR practitioners and policymakers in developing strategic interventions tailored to the banking industry. Limitations include the use of non-probability sampling and industry-specific focus, suggesting future research should explore other sectors and comparative contexts.

Copyright
© 2025 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceeding of the 1st International Conference on Lifespan Innovation (ICLI 2025)
Series
Advances in Health Sciences Research
Publication Date
31 August 2025
ISBN
978-94-6463-831-8
ISSN
2468-5739
DOI
10.2991/978-94-6463-831-8_9How to use a DOI?
Copyright
© 2025 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Mihlayifani Nicholas Nyoni
AU  - Frah Rukhsar Khan
AU  - Hafsatou Nawal Loua
PY  - 2025
DA  - 2025/08/31
TI  - HR Management’s Impact on Employee Performance: Motivation’s Role in Zimbabwe’s Banking Industry
BT  - Proceeding of the 1st International Conference on Lifespan Innovation (ICLI 2025)
PB  - Atlantis Press
SP  - 65
EP  - 72
SN  - 2468-5739
UR  - https://doi.org/10.2991/978-94-6463-831-8_9
DO  - 10.2991/978-94-6463-831-8_9
ID  - Nyoni2025
ER  -