From Shelves to Screens: the Evolution of Library Services in Response to User Needs
- DOI
- 10.2991/978-94-6463-712-0_14How to use a DOI?
- Keywords
- Innovation; Evolution of library services; Digital libraries; Traditional libraries; User demands; Technological advancements; Artificial intelligence in libraries; Digital literacy; Library challenges; future of libraries
- Abstract
This paper looks at the transformation of library services by analysing how physical services transformed into digital services that meet the current way people expect to access and use information. It assesses the 'state of the art' of library services and documents the progress that libraries have made over time to respond to the needs of the people. The focus is within the framework of the changing user needs towards core services, the introduction of technology to enhance operational efficiency within the library, and the adapting to the twenty-first-century employee challenges such as lack of financial resources, the divide between those with internet access and those without, and the shortage of skilled personnel.
When looking at the future, the paper predicts new trends such as artificial intelligence, open educational resources, and digital book initiatives to determine the next distance of the library service. Positioning itself as a community centre and leader in accessing information and library studies can meet the developed needs of users in the digital world. This paper underscores libraries' vital role in fostering lifelong learning, equitable access to information, and community engagement, affirming their importance in the 21st century.
- Copyright
- © 2025 The Author(s)
- Open Access
- Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.
Cite this article
TY - CONF AU - Prasanna Kumar Muduli AU - Bijayalaxmi Rautaray AU - Shradhanjali Nayak PY - 2025 DA - 2025/05/15 TI - From Shelves to Screens: the Evolution of Library Services in Response to User Needs BT - Proceedings of the International Conference on Marching Beyond the Libraries (ICMBL): Leadership, Creativity, and Innovation (ICMBL 2024) PB - Atlantis Press SP - 159 EP - 176 SN - 2352-5428 UR - https://doi.org/10.2991/978-94-6463-712-0_14 DO - 10.2991/978-94-6463-712-0_14 ID - Muduli2025 ER -