The Mediating Roles of Public Service Motivation and Digital Technology in the Relationship Between Leadership Turnover and Organisational Resilience in Public Sector– A Conceptual Analysis

DOI

10.2991/978-94-6239-811-5_7How to use a DOI?

Keywords

organisational resilience; leadership turnover; public service motivation; digital technology

Abstract

This study explores the mediating roles of public service motivation (PSM) and digital technology in determining how leadership turnover affects organizational resilience in public sector entities. Recognizing frequent leadership transitions as a recurring internal crisis, the research addresses a gap in the literature regarding how organizations navigate such disruptions. Specifically, it clarifies the synergy between intrinsic psychological drivers and technological support systems in buffering bureaucratic environments against internal shocks. Through a structured conceptual framework synthesizing existing research, the study demonstrates that both PSM and digital tools significantly influence the link between leadership shifts and resilience. The findings emphasize that public sector organizations must combine employee motivation with digital integration to mitigate vulnerabilities and bolster adaptive capacity.

Copyright

© 2026 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Download article (PDF)

TY  - CONF
AU  - Harnandito Paramadharma
AU  - Syamsul Hadi
PY  - 2026
DA  - 2026/10/29
TI  - The Mediating Roles of Public Service Motivation and Digital Technology in the Relationship Between Leadership Turnover and Organisational Resilience in Public Sector– A Conceptual Analysis
BT  - Proceedings of the International Conference on Business, Economic, and Social Sustainability (ICOBES 2026)
PB  - Atlantis Press
SP  - 71
EP  - 86
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6239-811-5_7
DO  - 10.2991/978-94-6239-811-5_7
ID  - Paramadharma2026
ER  -