A Conceptual Framework of Knowledge Management, Innovation Ambidexterity, and Sustainable Performance

DOI

10.2991/978-94-6239-811-5_23How to use a DOI?

Keywords

Collective Generative Capacities; Innovation Ambidexterity; Knowledge-Based View; Knowledge Management System; Sustainable Performance

Abstract

Growing demands for sustainability are driving organisations to optimise the use of knowledge and innovation capabilities to create economic, social, and environmental value in a sustainable manner. The goal of this research is to develop a conceptual model that explains the relationships among Knowledge Management Systems (KMS), Innovation Ambidexterity (IA), Collective Generative Capacity (CGC), and Sustainable Performance (SP). In order to create a conceptual framework based on the Knowledge-Based View (KBV) perspective, this study uses a conceptual analysis, reviewing and synthesising pertinent literature. The results of the analysis indicate that KMS and CGC have the potential to enhance SP both directly and through IA. KMS enables organisations to effectively manage and utilise knowledge, while CGC fosters the creation of new ideas and solutions through collaboration and collective learning. Furthermore, IA is a capability that transforms knowledge-based resources into innovations that support sustainable performance. Based on a literature review, this study proposes seven hypotheses covering direct and indirect effects among the variables. The resulting conceptual model provides a theoretical contribution by expanding our understanding of the application of the KBV in the context of organisational sustainability and serves as a foundation for future empirical research to test the proposed relationships.

Copyright

© 2026 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Suryatama Mahardika
AU  - Kusuma Chandra Kirana
PY  - 2026
DA  - 2026/10/29
TI  - A Conceptual Framework of Knowledge Management, Innovation Ambidexterity, and Sustainable Performance
BT  - Proceedings of the International Conference on Business, Economic, and Social Sustainability (ICOBES 2026)
PB  - Atlantis Press
SP  - 276
EP  - 288
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6239-811-5_23
DO  - 10.2991/978-94-6239-811-5_23
ID  - Mahardika2026
ER  -