From Leadership to Extra-Role Behavior: Understanding the Mediating Roles of Job Satisfaction and Organizational Commitment-Conceptual Analysis

DOI

10.2991/978-94-6239-811-5_5How to use a DOI?

Keywords

Job Satisfaction; Organizational Commitment; Organizational Citizenship Behavior; Social Exchange Theory; Transformational Leadership

Abstract

Organizational Citizenship Behavior (OCB) refers to voluntary employee behavior that contributes to organizational effectiveness even though it is not included in formal job descriptions. Various studies indicate that transformational leadership (TL) plays a significant role in enhancing OCB; however, inconsistent research findings suggest the need for a more comprehensive understanding of the mechanisms underlying this relationship. This article aims to conceptually analyze the influence of TL on OCB by considering the mediating roles of job satisfaction (JS) and organizational commitment (OC). The method used is a concept analysis approach through a review and synthesis of relevant literature to construct a conceptual framework that explains the relationships among the variables. The analysis is based on Social Exchange Theory (SET), which explains that positive treatment from leaders will encourage positive reciprocity from employees in the form of work attitudes and behaviors that benefit the organization. The results of the analysis indicate that TL has the potential to increase OCB both directly and indirectly through increased JS and OC. JS and OC serve as psychological mechanisms that bridge the relationship between TL and OCB. This article makes a theoretical contribution by offering a more comprehensive conceptual framework for explaining the formation of OCB and provides a foundation for future empirical research to test the proposed relationship across various organizational contexts.

Copyright

© 2026 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Noor Mochammad Luthfi Windikusuma
AU  - Syamsul Hadi
PY  - 2026
DA  - 2026/10/29
TI  - From Leadership to Extra-Role Behavior: Understanding the Mediating Roles of Job Satisfaction and Organizational Commitment-Conceptual Analysis
BT  - Proceedings of the International Conference on Business, Economic, and Social Sustainability (ICOBES 2026)
PB  - Atlantis Press
SP  - 44
EP  - 56
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6239-811-5_5
DO  - 10.2991/978-94-6239-811-5_5
ID  - Windikusuma2026
ER  -