Proceedings of the 8th International Conference on Business, Economics, Social Sciences, and Humanities - Economics, Business and Management Track (ICOBEST-EBM 2025)

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The Influence of Emotional Intelligence on Employee Job Satisfaction (A Study in A Retail Company in Bandung)

Authors
Isniar Budiarti1, *, Hadi Purnomo1, Sindi Fatikasary1
1Department of Management, Faculty of Economics & Business, Universitas Komputer Indonesia, Bandung, Indonesia
*Corresponding author. Email: isniar.budiarti@email.unikom.ac.id
Corresponding Author
Isniar Budiarti
Available Online 24 July 2025.
DOI
10.2991/978-94-6463-795-3_6How to use a DOI?
Keywords
Emotional Intelligence; Job Satisfaction; Retail Company
Abstract

This study aims to analyze the impact of emotional intelligence on employee job satisfaction in a retail company in Bandung. The research employs a quantitative approach with a cross-sectional design, collecting data through questionnaires and analyzing it using simple linear regression. The findings indicate that emotional intelligence has a positive and significant effect on job satisfaction. The regression analysis reveals that an increase in employees’ emotional intelligence contributes to higher job satisfaction levels. The coefficient of determination (R2) of 76.4% suggests that emotional intelligence accounts for the majority of variability in job satisfaction, while the remaining 23.6% is influenced by other factors. Based on these findings, companies are advised to implement emotional intelligence training programs to enhance employee satisfaction and overall performance.

Copyright
© 2025 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 8th International Conference on Business, Economics, Social Sciences, and Humanities - Economics, Business and Management Track (ICOBEST-EBM 2025)
Series
Advances in Economics, Business and Management Research
Publication Date
24 July 2025
ISBN
978-94-6463-795-3
ISSN
2352-5428
DOI
10.2991/978-94-6463-795-3_6How to use a DOI?
Copyright
© 2025 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Isniar Budiarti
AU  - Hadi Purnomo
AU  - Sindi Fatikasary
PY  - 2025
DA  - 2025/07/24
TI  - The Influence of Emotional Intelligence on Employee Job Satisfaction (A Study in A Retail Company in Bandung)
BT  - Proceedings of the 8th International Conference on Business, Economics, Social Sciences, and Humanities - Economics, Business and Management Track (ICOBEST-EBM 2025)
PB  - Atlantis Press
SP  - 51
EP  - 61
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-795-3_6
DO  - 10.2991/978-94-6463-795-3_6
ID  - Budiarti2025
ER  -