Proceedings of the9th International Conference on Business, Economics, Social Sciences & Humanities – Economics, Business and Management Track (ICOBEST-EBM 2026)

9th International Conference on Business, Economics, Social Sciences & Humanities – Economics, Business and Management Track (ICOBEST-EBM 2026)

📍Bandung, Indonesia🗓️ 4 June 2026
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Strategic Human Resource Management and Digital Transformation Success in Land Administration: Evidence from E-Land Services Implementation

Authors
Wiraswati Wiraswati1, *, Yuriza Indriani1, Nizwan Zukhri1, Aning Kesuma Putri1
1Master of Management Program, Faculty of Economics and Business, Universitas Bangka Belitung, Bangka, Indonesia
*Corresponding author. Email: wiwik-wiraswati@ubb.ac.id
Corresponding Author
Wiraswati Wiraswati
Available Online 4 September 2026.
DOI
10.2991/978-94-6239-752-1_19How to use a DOI?
Keywords
Digital Transformation; Human Resource Management; Digital Competency; E-Land Services
Abstract

The objective of this research will be to explore how strategic human resource management can be used to define the success of digital transformation in land administration, especially by adopting electronic land services. It explores the role of digital competency, training and development, incentives and job redesign in the success of implementation in a public sector environment. The research was based on a quantitative methodology, which involved 41 employees of the Regional Office of the Ministry of Agrarian Affairs and Spatial Planning/National Land Agency (ATR/BPN) in the Bangka Belitung Islands Province, Indonesia. Partial Least Squares Structural Equation Modeling was used in the analysis of the data. The results show that digital competency, incentives, and job redesign positively and significantly affect implementation success, while training and development do not have a statistically significant effect. Job redesign was identified as the strongest predictor. These findings indicate that digital transformation in land administration depends not only on the adoption of digital technologies but also on strategic human resource practices that strengthen employee readiness, motivation, and work-process alignment. The study provides practical implications for public sector institutions in designing workforce strategies to improve digital land service implementation.

Copyright
© 2026 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the9th International Conference on Business, Economics, Social Sciences & Humanities – Economics, Business and Management Track (ICOBEST-EBM 2026)
Series
Advances in Economics, Business and Management Research
Publication Date
4 September 2026
ISBN
978-94-6239-752-1
ISSN
2352-5428
DOI
10.2991/978-94-6239-752-1_19How to use a DOI?
Copyright
© 2026 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Wiraswati Wiraswati
AU  - Yuriza Indriani
AU  - Nizwan Zukhri
AU  - Aning Kesuma Putri
PY  - 2026
DA  - 2026/09/04
TI  - Strategic Human Resource Management and Digital Transformation Success in Land Administration: Evidence from E-Land Services Implementation
BT  - Proceedings of the9th International Conference on Business, Economics, Social Sciences & Humanities – Economics, Business and Management Track (ICOBEST-EBM 2026)
PB  - Atlantis Press
SP  - 207
EP  - 222
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6239-752-1_19
DO  - 10.2991/978-94-6239-752-1_19
ID  - Wiraswati2026
ER  -