Proceedings of the 2nd International Conference Changing of Business Law (ICOCLB 2024)

<Previous Article In Volume
Next Article In Volume>

Consumer Protection for Pharmaceutical Electronic System Operators (PSEF) based on the Principles of Consumer Safety and Security

Authors
Muthia Sakti1, *, Handar Subhandi Bakhtiar1, Dwi Aryanti Ramadhani1, Aji Lukman Ibrahim1, Taupiqqurrahman Taupiqqurrahman1
1Faculty of Law, University of Pembangunan Nasional Veteran Jakarta, Jakarta, Indonesia
*Corresponding author. Email: muthiasakti@upnvj.ac.id
Corresponding Author
Muthia Sakti
Available Online 11 February 2025.
DOI
10.2991/978-2-38476-356-6_34How to use a DOI?
Keywords
Electronics; Pharmacy; Consumer
Abstract

This research intends to investigate consumer protection against the proliferation of Electronic Pharmacy System Operators in Indonesia in order to uphold the principles of consumer safety and security. It does this by using normative juridical research methodologies using legislative and comparative approaches. E-commerce is a method of conducting business using internet technology. In e-commerce, a website offers services or allows customers to select the products they want, after which the manufacturer sends the buyer’s order right away. One area receiving a lot of attention is the expansion of online pharmacy services, which are becoming more and more popular among Indonesians. It is explained that consumers have the right to comfort, security, safety, and accurate information and services in relation to Law Number 8 of 1999 on Consumer Protection, particularly Article 4 numbers 1 and 3. The study’s findings demonstrate that there is a solid foundation for the electronic pharmaceutical system’s adoption in Indonesia if it is connected to the legal system, namely in relation to legal content, legal structure, and legal culture. However, by implementing the current methods in Germany and England, improvements are required, particularly with regard to oversight.

Copyright
© 2025 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Download article (PDF)

<Previous Article In Volume
Next Article In Volume>
Volume Title
Proceedings of the 2nd International Conference Changing of Business Law (ICOCLB 2024)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
11 February 2025
ISBN
978-2-38476-356-6
ISSN
2352-5398
DOI
10.2991/978-2-38476-356-6_34How to use a DOI?
Copyright
© 2025 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Muthia Sakti
AU  - Handar Subhandi Bakhtiar
AU  - Dwi Aryanti Ramadhani
AU  - Aji Lukman Ibrahim
AU  - Taupiqqurrahman Taupiqqurrahman
PY  - 2025
DA  - 2025/02/11
TI  - Consumer Protection for Pharmaceutical Electronic System Operators (PSEF) based on the Principles of Consumer Safety and Security
BT  - Proceedings of the 2nd International Conference Changing of Business Law (ICOCLB 2024)
PB  - Atlantis Press
SP  - 291
EP  - 299
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-356-6_34
DO  - 10.2991/978-2-38476-356-6_34
ID  - Sakti2025
ER  -