Proceedings of the International Conference on Sustainable Green Tourism Applied Science - Engineering Applied Science 2025 (ICOSTAS-EAS 2025)

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Development of a Web-Based Decision Support System Using VIKOR Method for Optimizing Venue and Vendor Selection in MICE Event Planning

Authors
I. G. P. Fajar Pranadi Sudhana1, *, Ni Luh Ayu Kartika Yuniastari Sarja1
1Tourism Department, Politeknik Negeri Bali, Bali, Indonesia
*Corresponding author. Email: fpranadi@pnb.ac.id
Corresponding Author
I. G. P. Fajar Pranadi Sudhana
Available Online 31 October 2025.
DOI
10.2991/978-94-6463-878-3_38How to use a DOI?
Keywords
MICE; Decision Support System; VIKOR; Event Planning; Venue Selection
Abstract

The event industry plays a crucial role in supporting tourism, particularly in Bali. As the need for organizing meetings, incentives, conferences, and exhibitions increases, the MICE (Meetings, Incentives, Conventions, and Exhibitions) industry is also growing rapidly. At the event planning stage, selecting locations and vendors becomes crucial and requires complex coordination. So far, decision-making has been done manually and subjectively, often resulting in less-than-optimal decisions. This study aims to develop a web-based Decision Support System (DSS) utilizing the VIKOR method, which focuses on ranking and selecting the best alternatives from multiple choices based on various conflicting criteria. The system was developed using the System Development Life Cycle (SDLC) approach, in six stages: system engineering, analysis, design, coding, testing, and maintenance. Based on ten assessment criteria, testing was conducted using a case study on MICE event planning in Bali, with five alternative locations and five vendors. The results show that the VIKOR method can produce accurate and transparent rankings with increased selection efficiency compared to conventional methods. This system also provides additional benefits as an interactive learning medium in MICE practice courses at Politeknik Negeri Bali (PNB).

Copyright
© 2025 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the International Conference on Sustainable Green Tourism Applied Science - Engineering Applied Science 2025 (ICOSTAS-EAS 2025)
Series
Advances in Engineering Research
Publication Date
31 October 2025
ISBN
978-94-6463-878-3
ISSN
2352-5401
DOI
10.2991/978-94-6463-878-3_38How to use a DOI?
Copyright
© 2025 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - I. G. P. Fajar Pranadi Sudhana
AU  - Ni Luh Ayu Kartika Yuniastari Sarja
PY  - 2025
DA  - 2025/10/31
TI  - Development of a Web-Based Decision Support System Using VIKOR Method for Optimizing Venue and Vendor Selection in MICE Event Planning
BT  - Proceedings of the International Conference on Sustainable Green Tourism Applied Science - Engineering Applied Science 2025 (ICOSTAS-EAS 2025)
PB  - Atlantis Press
SP  - 331
EP  - 341
SN  - 2352-5401
UR  - https://doi.org/10.2991/978-94-6463-878-3_38
DO  - 10.2991/978-94-6463-878-3_38
ID  - Sudhana2025
ER  -