Structural Challenges and Digital Transformation in Community Elderly Care Management in Chengdu: an Analysis Based on Qualitative Interviews

DOI

10.2991/978-2-38476-462-4_107How to use a DOI?

Keywords

Community elderly care; Population aging; Human resource shortage

Abstract

With the accelerating aging of Chinese society, community-based elderly care, as an important bridging mechanism between home-based elderly care and institutional elderly care, has been entrusted with an increasing number of policy responsibilities and service functions in major Chinese cities. As one of the cities with a relatively high aging population rate in the western region, Chengdu’s community elderly care system is facing multiple challenges in terms of security, fairness and technological transformation. Based on semi-structured interviews with 15 community elderly care practitioners and combined with NVivo software for theme coding and qualitative analysis, this article focuses on identifying three major structural problems existing in the current community elderly care service system: shortage of human resources, uneven distribution of infrastructure and resources, and restricted application of digital health technology. Further research indicates that while technological innovation has brought about efficiency improvements, it has not effectively alleviated the service accessibility barriers faced by vulnerable groups; instead, it has exacerbated the social service gap. On this basis, this paper puts forward policy suggestions for strengthening the construction of grassroots professional teams, optimizing the resource allocation mechanism, and promoting the integration of digital technologies suitable for the elderly.

Copyright

© 2025 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Download article (PDF)

TY  - CONF
AU  - Huiyu Cheng
PY  - 2025
DA  - 2025/09/12
TI  - Structural Challenges and Digital Transformation in Community Elderly Care Management in Chengdu: an Analysis Based on Qualitative Interviews
BT  - Proceedings of the 2025 9th International Seminar on Education, Management and Social Sciences (ISEMSS 2025)
PB  - Atlantis Press
SP  - 946
EP  - 951
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-462-4_107
DO  - 10.2991/978-2-38476-462-4_107
ID  - Cheng2025
ER  -