Proceedings of the International Conference of Inland Water and Ferries Transport Polytechnic of Palembang on Law, Economic and Management (IWPOSPA-LEM 2024)

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Evaluation of the Implementation of Indonesia Port Integration System (Inapornet) on the Port Clearance Process at PT. Penguin Ferry Jasa Batam

Authors
Kumila Hanik1, Andri Yulianto2, *, Aulia Ika Atika2, Wulam Agusta Dini Rahayu2
1Politeknik Bumi AKPELNI, Semarang, Indonesia
2Politeknik Transportasi Sungai, Danau dan Penyeberangan Palembang, Palembang, Indonesia
*Corresponding author. Email: andribplp@gmail.com
Corresponding Author
Andri Yulianto
Available Online 16 September 2025.
DOI
10.2991/978-94-6463-843-1_19How to use a DOI?
Keywords
Inapornet; Port Clearance; and PT. Penguin Ferry Services
Abstract

PT. Penguin Ferry Jasa is a shipping company engaged in the field of ship agency and logistics goods delivery with the destination of Batam Singapore loading and unloading ports and vice versa. To facilitate the clearance process, the inapornet system is used. At this time there are still obstacles in the clearance process with the inapornet system. This research is a qualitative type using observation, interview and documentation methods. Based on the results of observations made, the implementation of the use of inapornet still has obstacles in the clearance process. These obstacles are in the form of system errors, delays in port officers in providing approval for ship services, and human errors. Regarding this, the agent responsible for the inapornent system at PT. Penguin Ferry Jasa tries as much as possible to communicate with related parties through the WhatsApp group and coordinate regarding existing problems.

Copyright
© 2025 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the International Conference of Inland Water and Ferries Transport Polytechnic of Palembang on Law, Economic and Management (IWPOSPA-LEM 2024)
Series
Advances in Economics, Business and Management Research
Publication Date
16 September 2025
ISBN
978-94-6463-843-1
ISSN
2352-5428
DOI
10.2991/978-94-6463-843-1_19How to use a DOI?
Copyright
© 2025 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Kumila Hanik
AU  - Andri Yulianto
AU  - Aulia Ika Atika
AU  - Wulam Agusta Dini Rahayu
PY  - 2025
DA  - 2025/09/16
TI  - Evaluation of the Implementation of Indonesia Port Integration System (Inapornet) on the Port Clearance Process at PT. Penguin Ferry Jasa Batam
BT  - Proceedings of the International Conference of Inland Water and Ferries Transport Polytechnic of Palembang on Law, Economic and Management (IWPOSPA-LEM 2024)
PB  - Atlantis Press
SP  - 199
EP  - 208
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-843-1_19
DO  - 10.2991/978-94-6463-843-1_19
ID  - Hanik2025
ER  -