Employees Perception of AI-Enabled HRM Practices: An Exploratory Factor Analysis in Indian IT Companies

DOI

10.2991/978-94-6239-676-0_21How to use a DOI?

Keywords

AI-enabled HRM; Employees Perception; Exploratory Factor Analysis; Indian IT Sector; Technology Acceptance

Abstract

Artificial Intelligence (AI) is increasingly reshaping Human Resource Management (HRM) functions by streamlining processes such as recruitment, performance management, learning and development, and employee engagement. Despite its growing organizational adoption, limited empirical research has examined how employees perceive AI-enabled HRM practices, particularly within Indian IT sector. The study aims to identify the key latent dimensions underlying employees perception of AI-enabled HRM practices and to examine how these dimensions shape the overall acceptance of AI-enabled HRM. Primary data were collected from 119 IT professionals across various Indian cities using a structured questionnaire. Given the exploratory nature of the study and the contextual specificity of Indian IT companies, Exploratory Factor Analysis (EFA) was employed to uncover the underlying factor structure of employees perception. Using the Kaiser Criterion and visual inspection of the scree plot, a robust three factor solution emerged. The extracted dimensions were conceptually interpreted and labeled as 1) Perceived HR system effectiveness, 2) AI-enabled Decision and Performance Support, and 3) Ethical and Governance Concerns. Reliability analysis indicated strong internal consistency across all the three factors; the scale demonstrated acceptable reliability, validity and stability. The findings underscore that while employees acknowledge the efficiency and performance- enhancing potential of AI-enabled HRM practices, ethical considerations related to fairness, transparency, and bias significantly influence acceptance. The study highlights the need for organizations to adopt transparent, ethical, and human- centric AI implementation strategies to ensure sustainable integration of AI technologies within HR functions.

Copyright

© 2026 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Aditi Tiwari
AU  - Mahima Rai
PY  - 2026
DA  - 2026/05/15
TI  - Employees Perception of AI-Enabled HRM Practices: An Exploratory Factor Analysis in Indian IT Companies
BT  - Proceedings of the 13th International Youth Conference in the series of “Youth for India @2047, AI Disruption and Opportunities: Preparing Youth for Global Challenges (IYC 2026)
PB  - Atlantis Press
SP  - 340
EP  - 361
SN  - 1951-6851
UR  - https://doi.org/10.2991/978-94-6239-676-0_21
DO  - 10.2991/978-94-6239-676-0_21
ID  - Tiwari2026
ER  -