Proceedings of the 10th Padang International Conference on Education, Economics, Business and Accounting (PICEEBA-2 2022)

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Employee Engagement of Hospital Nurses in Padang City in the New Normal Era

Authors
Ferry Sandria1, *, Yunia Wardi1
1Universitas Negeri Padang, Padang, Indonesia
*Corresponding author. Email: fsandria6@gmail.com
Corresponding Author
Ferry Sandria
Available Online 16 September 2025.
DOI
10.2991/978-94-6463-839-4_68How to use a DOI?
Keywords
employee engagement; transformational leadership; health protocols; OCB
Abstract

The management of human resources in a hospital is not an easy matter, especially when it comes to the challenges that appear in this new normal era of Covid-19. Nurses are a very important part of the hospital. Hospitals should always be focused on the contributions and the best achievements of nurses in providing health services for their patients. Therefore, hospitals should always encourage employee engagement among their nurses. This research aims to determine the effect of transformational leadership and the health protocols of Covid-19 on employee engagement of nurses in Padang city in the new normal era with organizational citizenship behavior (OCB) is used as a mediating in this research. This research was conducted among nurses in Padang, with 180 responses from the nurses. The analysis of the data was done by using SmartPLS 3.0. The result shows that there are significant effects found in several areas. First, the significant effect of transformational leadership is found on employee engagement. Second, the significant effect of transformational leadership is also found on OCB. Third, a significant effect of the Covid-19 health protocol is found on employee engagement. Fourth, the Covid-19 health protocol affects OCB. Fifth, OCB has a significant effect on employee engagement. Sixth, OCB has a significant effect in mediating transformational leadership on employee engagement. Seventh, OCB has a significant effect in mediating the Covid-19 health protocol on employee engagement.

Copyright
© 2025 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 10th Padang International Conference on Education, Economics, Business and Accounting (PICEEBA-2 2022)
Series
Advances in Economics, Business and Management Research
Publication Date
16 September 2025
ISBN
978-94-6463-839-4
ISSN
2352-5428
DOI
10.2991/978-94-6463-839-4_68How to use a DOI?
Copyright
© 2025 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Ferry Sandria
AU  - Yunia Wardi
PY  - 2025
DA  - 2025/09/16
TI  - Employee Engagement of Hospital Nurses in Padang City in the New Normal Era
BT  - Proceedings of the 10th Padang International Conference on Education, Economics, Business and Accounting (PICEEBA-2 2022)
PB  - Atlantis Press
SP  - 806
EP  - 822
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-839-4_68
DO  - 10.2991/978-94-6463-839-4_68
ID  - Sandria2025
ER  -