Proceedings of the International Conference on Policies, Processes and Practices for transforming Underdeveloped Economies into Developed Economies (PPP-UD 2025)

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Strategic Business Management in the Banking Sector: Enhancing Operational Efficiency and Growth

Authors
Vidhi Mardia1, *
1Department of Finance, Trine University, Angola, IN, USA
*Corresponding author. Email: vidhimardia@gmail.com
Corresponding Author
Vidhi Mardia
Available Online 10 November 2025.
DOI
10.2991/978-94-6463-894-3_3How to use a DOI?
Keywords
Banking sector; Strategic management; Operational efficiency; Growth; Customer relationship management
Abstract

Effective business management is a cornerstone of success in the banking sector, influencing financial performance, customer satisfaction, and long-term sustainability. This study examines key management strategies in banking, focusing on operational efficiency, leadership approaches, and customer relationship management. By analyzing market dynamics, regulatory considerations, and financial decision-making processes, this research highlights best practices that contribute to sustainable growth. Emphasis is placed on optimizing banking operations through structured management frameworks, workforce development, and customer-centric strategies. The findings suggest that a strong business management foundation enables banks to navigate economic fluctuations, strengthen competitiveness, and foster customer trust, ensuring resilience in an evolving financial landscape.

Copyright
© 2025 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the International Conference on Policies, Processes and Practices for transforming Underdeveloped Economies into Developed Economies (PPP-UD 2025)
Series
Advances in Economics, Business and Management Research
Publication Date
10 November 2025
ISBN
978-94-6463-894-3
ISSN
2352-5428
DOI
10.2991/978-94-6463-894-3_3How to use a DOI?
Copyright
© 2025 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Vidhi Mardia
PY  - 2025
DA  - 2025/11/10
TI  - Strategic Business Management in the Banking Sector: Enhancing Operational Efficiency and Growth
BT  - Proceedings of the International Conference on Policies, Processes and Practices for transforming Underdeveloped Economies into Developed Economies (PPP-UD 2025)
PB  - Atlantis Press
SP  - 19
EP  - 42
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-894-3_3
DO  - 10.2991/978-94-6463-894-3_3
ID  - Mardia2025
ER  -