Proceedings of the Tarumanagara International Conference on the Applications of Social Sciences and Humanities (TICASH 2024)

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AI And Gen Z: Enhancing Workplace Well-Being through Informal Learning

Authors
Olivia Rahadita Sumantri1, Kiky Dwi Hapsari Saraswati2, *
1Tarumanagara University, Jakarta, Indonesia
2Tarumanagara University, Jakarta, Indonesia
*Corresponding author. Email: kikys@fpsi.untar.ac.id
Corresponding Author
Kiky Dwi Hapsari Saraswati
Available Online 22 July 2025.
DOI
10.2991/978-2-38476-446-4_14How to use a DOI?
Keywords
Artificial Intelligence Opportunity Perception; Informal Learning in the Workplace; Generation Z; Workplace Well-Being
Abstract

Artificial intelligence (AI) has been implemented in various aspects of our daily lives. In Indonesia alone, recent technology adoptions have started to utilize AI advancements to improve services. AI applications have proven to help humans work more quickly and efficiently. However, AI will replace human workers and take over jobs, as the more AI is used, the less labour input is required. Generation Z, who grew up in the digital era and are familiar with technology, are now facing concerns about being replaced by AI. This study aims to determine the role of AI opportunity perception on workplace well-being (WWB) and to examine whether informal learning in the workplace (ILW) mediates the role of AI opportunity perception on generation Z employees’ WWB. The research participants were 177 Indonesian employees based in Jabodetabek, aged 18 to 27 years. The sampling technique employed was convenience sampling. The instruments used were the AI Opportunity Perception scale (5 items, α = 0.741), Workplace Well-being scale (6 items, α = 0.766), and Informal Learning in the Workplace scale (9 items, α = 0.785). The research results indicate that AI opportunity perception has a significant effect on Generation Z employees’ WWB. The Sobel test also suggests that ILW played a mediating role between AI opportunity perception and WWB.

Copyright
© 2025 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the Tarumanagara International Conference on the Applications of Social Sciences and Humanities (TICASH 2024)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
22 July 2025
ISBN
978-2-38476-446-4
ISSN
2352-5398
DOI
10.2991/978-2-38476-446-4_14How to use a DOI?
Copyright
© 2025 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Olivia Rahadita Sumantri
AU  - Kiky Dwi Hapsari Saraswati
PY  - 2025
DA  - 2025/07/22
TI  - AI And Gen Z: Enhancing Workplace Well-Being through Informal Learning
BT  - Proceedings of the Tarumanagara International Conference on the Applications of Social Sciences and Humanities (TICASH 2024)
PB  - Atlantis Press
SP  - 123
EP  - 132
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-446-4_14
DO  - 10.2991/978-2-38476-446-4_14
ID  - Sumantri2025
ER  -