Corporate Social Responsibility and Stakeholder Engagement: A Scoping Review of the Literature

DOI

10.2991/978-94-6463-898-1_25How to use a DOI?

Keywords

Corporate Social Responsibility; Stakeholder Engagement; CSR Initiatives; Financial Performance; Transparency

Abstract

Corporate Social responsibility (CSR) is enthusiastic dimension of building the employees and the societies that are associated with the businesses. The current literature has remained curious to know that CSR activities are connected to stakeholder interactions and profitability. The current research paper relies on a scoping review conducted to investigate the role played by practice of CSR in respect to its ability to make stakeholders participate in organizations and realize performance. Scholarly vision of strategies of communication and strategic orientation and strategic success factors and combined perspective on organization behavior combine underlying on the aspect of interaction between CSR and the stakeholder, culminating as the synthesis of the scholarly views appeared in the article. On November 2014-24, the systematic searches were applied in online databases and 47 of the articles were located in which CSR is a primary or secondary outcome variable. The selection involved use of different keywords and inclusion criteria in the library like the Web of Science, JSTOR and Scopus database. The findings indicate that, despite the positive relationship between CSR and programmes, not everything may have hypothesour consistent impacts on the social and environmental outcomes and rely on the organisational environments, CSR and coverage provided by the strategies on the stakeholders. In addition to this, a division on methodology of measuring the result of CSR and the spread of interpretation of results also pose as a significant impediment. This evidence indicates the possibilities of CSR as an agent promoting sustainability, an instrument of establishing trust, and as a foundation of corporate legitimacy and the need of future studies to establish more strategic models and definite measurement strategies.

Copyright

© 2025 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Vandana Kumari
AU  - Nishtha Pareek
PY  - 2025
DA  - 2025/11/18
TI  - Corporate Social Responsibility and Stakeholder Engagement: A Scoping Review of the Literature
BT  - Proceedings of the International Conference on Artificial Intelligence in Management for Business and Industrial Growth (AIMBIG 2025)
PB  - Atlantis Press
SP  - 371
EP  - 382
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-898-1_25
DO  - 10.2991/978-94-6463-898-1_25
ID  - Kumari2025
ER  -