Proceedings of the International Conference on Artificial Intelligence in Management for Business and Industrial Growth (AIMBIG 2025)

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Exploring the Evolution of Fintech and Mobile Banking: A Structured Literature Review and Bibliometric Study on Continuance Intention and Adoption Factors

Authors
Ravi Berwal1, Sonal Khandelwal1, *, Deepali Bhatnagar1
1Amity Business School, Amity University Rajasthan, Jaipur, India
*Corresponding author. Email: skhandelwal@jpr.amity.edu
Corresponding Author
Sonal Khandelwal
Available Online 18 November 2025.
DOI
10.2991/978-94-6463-898-1_8How to use a DOI?
Keywords
Fintech; Systematic literature review; PRISMA; TCCM and Continuance intention
Abstract

The financial sector has been going through a rapid phase of IT transformation, where the huge focus was directed towards the adoption behavior of the consumer of the Fintech products that ignore the post-adoption behavior of continuance intentions. This systematic literature review covers 22 studies, selected through the PRISMA procedure. We pin pointed the top-performing countries, publications released by years, along with the application of the TCCM (Theory-context-characteristic-methodology) framework to comprehensive insights, revealing prevailing theories, models, variables and methodologies. The study revealed prominent antecedents, independent variables, mediators and moderators. The study will help managers businesses and policy makers to gain a better and deeper insight towards the continuance intention behavior of the people. The study offers future directions to empirical and conceptual models towards the continuance intention behavior of consumers.

Copyright
© 2025 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the International Conference on Artificial Intelligence in Management for Business and Industrial Growth (AIMBIG 2025)
Series
Advances in Economics, Business and Management Research
Publication Date
18 November 2025
ISBN
978-94-6463-898-1
ISSN
2352-5428
DOI
10.2991/978-94-6463-898-1_8How to use a DOI?
Copyright
© 2025 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Ravi Berwal
AU  - Sonal Khandelwal
AU  - Deepali Bhatnagar
PY  - 2025
DA  - 2025/11/18
TI  - Exploring the Evolution of Fintech and Mobile Banking: A Structured Literature Review and Bibliometric Study on Continuance Intention and Adoption Factors
BT  - Proceedings of the International Conference on Artificial Intelligence in Management for Business and Industrial Growth (AIMBIG 2025)
PB  - Atlantis Press
SP  - 85
EP  - 109
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-898-1_8
DO  - 10.2991/978-94-6463-898-1_8
ID  - Berwal2025
ER  -