Balancing Innovation and Well-being: AI Tools and Their Impact on Employee Happiness

DOI

10.2991/978-94-6463-898-1_20How to use a DOI?

Keywords

Artificial Intelligence (AI); Employee Well-Being; Workplace Productivity; Job Satisfaction; AI Ethics; Work-Life Balance; Human-Centric AI

Abstract

Artificial Intelligence (AI) is reshaping the parameters of the modern workplace, presenting new opportunities, and, at the same time, more obstacles in the realm of employee well-being. This paper discusses the duality of AI's impact on employee happiness with a focus on how an AI tool impacts indices of happiness including job satisfaction, stress, productivity, morale, and work-life balance. While AI is positive in reducing job tasks related to routine work, increasing mental health support, optimizing workloads, and the possibility for personalization in learning and career development, they also cause employees to be concerned about job security (with layoffs), being surveilled more (using AI styles tracking), and less opportunities for human to human contact. Using rigorous interdisciplinary review literature in connection with examples on two fundamental employee AI scenarios, this paper seeks to conceptualize both positive and negative outcomes of AI implementation and utilization through four sectors and demographics. We also described uneven AI adoption, ethical and psychological issues, associated with AI utilization. The paper proposed strategic frameworks to catalyze more prosocial AI implementation. Recommendations suggested to organizations involved with human resources, instruction, science, working, and learning are: (i) consistently use human-centered design in producing AI tools; (ii) pursue organizational development and implementation procedures, with transparency, to employ AI; (iii) offer continual training for employees and researchers using AI; and (iv) strategies to counter-balance possible amorphous bias with the use of AI tracking on the job role. If organizations operate in a humans-as-hardware context if not even beyond and thus, AI can be more seen as supportive and enabling in relation to humans capabilities if not threatening the opportunities for employment and equality position of humans. This article maintains that AI can change hostile environments if used properly, that are not only more efficient but also more humane, inclusive, and fulfilling.

Copyright

© 2025 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Sandeep Kumar Gupta
AU  - T. S. Saranya
AU  - Richa Srivastava
AU  - Gurpreet Kaur
AU  - Gayathri Raj
AU  - Niyati
AU  - Sneha Susan
AU  - Rijo S. John
PY  - 2025
DA  - 2025/11/18
TI  - Balancing Innovation and Well-being: AI Tools and Their Impact on Employee Happiness
BT  - Proceedings of the International Conference on Artificial Intelligence in Management for Business and Industrial Growth (AIMBIG 2025)
PB  - Atlantis Press
SP  - 262
EP  - 286
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-898-1_20
DO  - 10.2991/978-94-6463-898-1_20
ID  - Gupta2025
ER  -