Proceedings of the 6th International Conference on Bioinformatics, Biotechnology, and Biomedical Engineering (BIOMIC 2025)

6th International Conference on Bioinformatics, Biotechnology, and Biomedical Engineering (BIOMIC 2025)

📍Yogyakarta, Indonesia🗓️ 30-31 July 2025
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The Impact of e-Prescribing on Improving Healthcare Service Quality: A Systematic Review

Authors
Tugiyanti Tugiyanti1, Susi Ari Kristina2, *, Trung Quang Vo3
1Master Program of Pharmacy Management, Faculty of Pharmacy, Universitas Gadjah Mada, Yogyakarta, Indonesia
2Departement of Pharmaceutics, Faculty of Pharmacy, Universitas Gadjah Mada, Yogyakarta, Indonesia
3Social and Administrative Pharmacy Division, Pham Ngoc Thach University of Medicine, Ho Chi Minh City, Vietnam
*Corresponding author. Email: susiari_k@ugm.ac.id
Corresponding Author
Susi Ari Kristina
Available Online 4 September 2026.
DOI
10.2991/978-94-6239-762-0_27How to use a DOI?
Keywords
Electronic Prescribing or E-Prescribing; Medication Errors; Patient Safety; Healthcare Efficiency; User Satisfaction
Abstract

The advancement of digital health technologies has influenced various aspects of healthcare, including the adoption of electronic prescribing (e-prescribing) systems. E-prescribing is designed to reduce prescription errors, streamline processes, and improve satisfaction among healthcare providers and patients. However, evidence on its overall impact in real-world settings remains limited. This systematic review aims to evaluate the effects of e-prescribing on healthcare quality, focusing on patient safety, system efficiency, usability, and patient satisfaction. A literature search was conducted across PubMed, Web of Science, ScienceDirect, and Scopus for studies published between January 2021 and March 2025. Ten eligible studies, including cross-sectional, quasi-experimental, qualitative, and randomized controlled designs, were selected following PRISMA guidelines. The methodological quality was assessed using the Joanna Briggs Institute (JBI) tools. Findings indicate that e-prescribing contributes to a reduction in medication and prescribing errors, improved workflow efficiency, and better communication among healthcare teams. Both user and patient satisfaction also increased, largely due to faster service and enhanced medication safety. Although initial implementation may face usability challenges, these can be mitigated through proper training. In conclusion, e-prescribing plays a vital role in enhancing healthcare quality and should be considered a strategic component in modern clinical practice.

Copyright
© 2026 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits any noncommercial use, sharing, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if you modified the licensed material. You do not have permission under this license to share adapted material derived from this chapter or parts of it.

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Volume Title
Proceedings of the 6th International Conference on Bioinformatics, Biotechnology, and Biomedical Engineering (BIOMIC 2025)
Series
Advances in Health Sciences Research
Publication Date
4 September 2026
ISBN
978-94-6239-762-0
ISSN
2468-5739
DOI
10.2991/978-94-6239-762-0_27How to use a DOI?
Copyright
© 2026 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits any noncommercial use, sharing, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if you modified the licensed material. You do not have permission under this license to share adapted material derived from this chapter or parts of it.

Cite this article

risenwbib
TY  - CONF
AU  - Tugiyanti Tugiyanti
AU  - Susi Ari Kristina
AU  - Trung Quang Vo
PY  - 2026
DA  - 2026/09/04
TI  - The Impact of e-Prescribing on Improving Healthcare Service Quality: A Systematic Review
BT  - Proceedings of the 6th International Conference on Bioinformatics, Biotechnology, and Biomedical Engineering (BIOMIC 2025)
PB  - Atlantis Press
SP  - 432
EP  - 445
SN  - 2468-5739
UR  - https://doi.org/10.2991/978-94-6239-762-0_27
DO  - 10.2991/978-94-6239-762-0_27
ID  - Tugiyanti2026
ER  -