A Survey of Enterprise Attitude Toward Digital Quality Management in the Context of Industry 4.0

DOI

10.2991/978-94-6463-736-6_12How to use a DOI?

Keywords

Quality 4.0; Industry 4.0; big data; artificial intelligence

Abstract

Quality is not only a requirement for products, but also a cornerstone for the survival and development of enterprises. In the fierce market competition, the importance of Quality 4.0 for enterprises is gradually becoming more prominent. Quality 4.0 combined with big data and artificial intelligence technology are the outstanding characteristics and critical components of Industry 4.0. The method used in this research is quantitative research, employing documentation and questionnaires. An online survey is conducted in this study to investigate the attitudes of practitioners in manufacturing enterprises toward Industry 4.0. A total of 497 respondents are collected to calculate the degree of association between enterprise participation, quality professionals, and quality 4.0. All respondents are quality professionals such as quality director, quality manager, and quality engineer. Most of the respondents are from China, while some from ASEAN countries, European countries, and United States. The results show that most of the respondents, around 75%, were involved in the trend of Industry 4.0, meanwhile, they admitted that they play an important role in the era of Industry 4.0. More than 70% of respondents are confident and answered that they understand the meaning of Quality 4.0. The results prove that as a new stage of digital quality management, Quality 4.0 is leading the new trend of enterprise quality management. Most companies have participated in the reform and innovation of Industry 4.0 and have played an important role in Quality 4.0.

Copyright

© 2025 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Xiating Li
AU  - Hao Wang
AU  - Junyi Li
AU  - Juexing Chen
AU  - Yi Zhou
AU  - Trairong Swatdikun
AU  - Xiaopeng Ding
PY  - 2025
DA  - 2025/05/22
TI  - A Survey of Enterprise Attitude Toward Digital Quality Management in the Context of Industry 4.0
BT  - Proceedings of the 2025 4th International Conference on Engineering Management and Information Science (EMIS 2025)
PB  - Atlantis Press
SP  - 89
EP  - 95
SN  - 2352-538X
UR  - https://doi.org/10.2991/978-94-6463-736-6_12
DO  - 10.2991/978-94-6463-736-6_12
ID  - Li2025
ER  -