Digital Transformation of Commercial Banks-A Case Study of J.P. Morgan
- DOI
- 10.2991/978-94-6239-801-6_4How to use a DOI?
- Keywords
- Digital Transformation; J.P. Morgan; Commercial Banks; Data-Driven Risk Control; Asset-Light Operations
- Abstract
In the occasion of the rapid progress of digital economy and deep combining finance and technology, when traditional commercial banks meet all kinds of customers’ migration phenomenon, competition pressure from non-banking institution (NBIs) and the troubles of profit model, Digital transformation has taken on existential purposes, turning into a not optional transformation source. This paper is about the digital practice of J. P. Morgan Securities (China) Co. LTD from 2020 to 2024. Sorting and analyzing the key data in the annual report systematically, technology drives development, light asset operation, controllable data risk, high-quality staff. Through firm strategic investment, the company achieved a 355% increase in operating revenue over the past five years, its net profit has turned from negative to positive and has been continuously rising; The risk and liquidity indicators are far better than the regulatory standards, which verified the effectiveness of the “technology - business - risk control - organization” integrated model. This case provides a reference for Chinese commercial banks to learn from and promote digital transformation from the superficial to the in-depth to avoid the waste of resources and strategy.
- Copyright
- © 2026 The Author(s)
- Open Access
- Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.
Cite this article
TY - CONF AU - You Wang PY - 2026 DA - 2026/10/23 TI - Digital Transformation of Commercial Banks-A Case Study of J.P. Morgan BT - Proceedings of the 2026 2nd International Conference on Financial Innovation and Marketing Management (FIMM 2026) PB - Atlantis Press SP - 23 EP - 32 SN - 2352-5428 UR - https://doi.org/10.2991/978-94-6239-801-6_4 DO - 10.2991/978-94-6239-801-6_4 ID - Wang2026 ER -