Proceedings of the 8th FIRST 2024 International Conference on Global Innovations (FIRST-ESCSI 2024 )

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Implementation of Goal Directed Design in Website Based Customer Savings Data Processing System

Authors
Rika Sadariawati1, Malahayati1, *, Ebtaria Nadeak1
1State Polytechnic of Sriwijaya, Palembang, South Sumatera, Indonesia
*Corresponding author. Email: malahayati@polsri.ac.id
Corresponding Author
Malahayati
Available Online 1 May 2025.
DOI
10.2991/978-94-6463-678-9_47How to use a DOI?
Keywords
Goal Directed Design; Data processing; Website
Abstract

Bank Sampah Sakura Palembang focuses on handling environmental problems and improving customer service through a data management system. Goal-Directed Design (GDD) is a solution to overcome these challenges, focusing not only on design but also functionality and user experience. GDD can improve user experience, accelerate technology adoption, and improve decision-making within organizations. Implementing GDD at Bank Sampah Sakura Palembang can increase operational efficiency, reduce operational costs, and improve customer service. Implementing GDD can also increase interaction between users and the system, thereby contributing to improvements in the Bank Sampah Sakura Palembang. Stages for data management with GDD include research, modeling, requirements, framework, refinement, and support. Implementing GDD can help in identifying user needs, motivations, and requirements, enabling the development of user-centered systems. The research findings can be used to improve the efficiency and user experience of the website-based Bank Sampah Sakura Palembang customer data management system.

Copyright
© 2025 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 8th FIRST 2024 International Conference on Global Innovations (FIRST-ESCSI 2024 )
Series
Advances in Engineering Research
Publication Date
1 May 2025
ISBN
978-94-6463-678-9
ISSN
2352-5401
DOI
10.2991/978-94-6463-678-9_47How to use a DOI?
Copyright
© 2025 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Rika Sadariawati
AU  - Malahayati
AU  - Ebtaria Nadeak
PY  - 2025
DA  - 2025/05/01
TI  - Implementation of Goal Directed Design in Website Based Customer Savings Data Processing System
BT  - Proceedings of the 8th FIRST 2024 International Conference on Global Innovations (FIRST-ESCSI 2024 )
PB  - Atlantis Press
SP  - 510
EP  - 517
SN  - 2352-5401
UR  - https://doi.org/10.2991/978-94-6463-678-9_47
DO  - 10.2991/978-94-6463-678-9_47
ID  - Sadariawati2025
ER  -