Effectiveness of Strategy Control Models in Non-Profit Organizations

DOI

10.2991/978-94-6463-817-2_113How to use a DOI?

Keywords

Strategy Control; Quality Management System (QMS); Balanced Scorecard (BSC); The 4 Discipline of Execution (4DX)

Abstract

Strategic control is essential for effectively implementing and adapting strategies in non-profit organizations. This study examines the impact of integrating three strategic control models—Quality Management System (QMS) ISO 9001:2015, Balanced Scorecard (BSC), and the 4 Disciplines of Execution (4DX)—on the performance of LAZ DT Peduli, a zakat institution. Using a case study approach with interviews, observations, document analysis, and questionnaires, the findings reveal that these models enhance operational efficiency, transparency, accountability, and strategic alignment. QMS improves process quality and compliance, BSC ensures alignment with strategic goals through comprehensive performance monitoring, and 4DX focuses on executing key objectives through accountability and measurable actions. The study highlights the novelty of integrating these models within a single non-profit framework. Recommendations include increasing audit frequency, setting SMART targets, fostering integrated strategy models, and conducting regular accountability meetings. These in-sights provide practical guidance for improving strategic management practices in similar organizations.

Copyright

© 2025 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Muhammad Bascharul Asana
AU  - Toni Heryana
PY  - 2025
DA  - 2025/09/12
TI  - Effectiveness of Strategy Control Models in Non-Profit Organizations
BT  - Proceedings of the 9th Global Conference on Business, Management and Entrepreneurship (GCBME 2024)
PB  - Atlantis Press
SP  - 959
EP  - 965
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-817-2_113
DO  - 10.2991/978-94-6463-817-2_113
ID  - Asana2025
ER  -