Digital Platforms, Algorithmic Control and Working Conditions of Platform Workers: A Study of Delhi

DOI

10.2991/978-94-6239-795-8_12How to use a DOI?

Keywords

Gig economy; Informal labour; Inequality; Platform workers; Algorithmic control; India

Abstract

The emergence of the digital economy has transformed the structure of the traditional labor market and the main reason behind these are constant growth of temporary, contingent and platform work. The services provided by the digital platform is not only increasing in India, but throughout the world. These platforms operate as mediator for matching workers with customers while exercising significant control through algorithms, commissions, and incentive structures. The income of delivery boys and ride hailing workers is unstable, heavily dependent on incentives and demand, with little or no job security. A swift growth of platform work in our country has transformed the urban labor market, particularly in metropolitan cities Delhi. The present study examines the working conditions of platform workers and use exploratory factor analysis for better understanding. Through exploratory factor anslysis four factors, namely algorithmic control, Economic dependence, Job satisfaction and work experience and perception has been identified.

Copyright

© 2026 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Download article (PDF)

TY  - CONF
AU  - Ravindra Kumar
AU  - Muzib Md. Moniruzzaman
AU  - Rita Rani Majhi
AU  - Waquar Yunus Khan
AU  - V. Sivasankar
PY  - 2026
DA  - 2026/10/08
TI  - Digital Platforms, Algorithmic Control and Working Conditions of Platform Workers: A Study of Delhi
BT  - Proceedings of the International Conference on Advancing Economics (ICAE): Redefining Growth: Integrating Economy Society and Sustainability for a Resilient Future (ICAE 2026)
PB  - Atlantis Press
SP  - 181
EP  - 205
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6239-795-8_12
DO  - 10.2991/978-94-6239-795-8_12
ID  - Kumar2026
ER  -