Proceedings of the 9th International Conference on Accounting, Management, and Economics 2024 (ICAME 2024)

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The Influence of Perceived Benefits, Convenience, Risk, and Trust on Interest in Using the Teman Bus Application in Makassar City, Indonesia

Authors
Ihksan Rahman1, *
1Hasanuddin University, Perintis Kemerdekaan Street, Makassar, Indonesia
*Corresponding author. Email: Ihksan.Rahman@pln.co.id
Corresponding Author
Ihksan Rahman
Available Online 30 July 2025.
DOI
10.2991/978-94-6463-758-8_43How to use a DOI?
Keywords
Perceived Benefits; Perceived Convenience; Perceived Risk; Perceived Trust; Interest in Using the Application; Bus Friends
Abstract

This study aims to ascertain how people’s propensity to use the Teman Bus app in Makassar is influenced by perceived benefits, ease of use, risk, and trust. The use of technology in public transportation is expected to increase accessibility and user comfort. People’s propensity to use an application is influenced by a variety of factors, such as perceived benefits, ease of use, perceived threat, and degree of trust. Among Makassar City’s active Teman Bus app users, a quantitative analysis was carried out. The relationship between these parameters was established using multiple regression analysis. The study discovered that although perceived risk decreased interest in usage, perceived benefits, ease of use, and trust increased it. These findings provide insight for service managers to improve the quality of applications to make them more useful, easy to use, and trustworthy, as well as minimize the risks perceived by user.

Copyright
© 2025 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 9th International Conference on Accounting, Management, and Economics 2024 (ICAME 2024)
Series
Advances in Economics, Business and Management Research
Publication Date
30 July 2025
ISBN
978-94-6463-758-8
ISSN
2352-5428
DOI
10.2991/978-94-6463-758-8_43How to use a DOI?
Copyright
© 2025 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Ihksan Rahman
PY  - 2025
DA  - 2025/07/30
TI  - The Influence of Perceived Benefits, Convenience, Risk, and Trust on Interest in Using the Teman Bus Application in Makassar City, Indonesia
BT  - Proceedings of the 9th International Conference on Accounting, Management, and Economics 2024 (ICAME 2024)
PB  - Atlantis Press
SP  - 512
EP  - 516
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-758-8_43
DO  - 10.2991/978-94-6463-758-8_43
ID  - Rahman2025
ER  -