Proceedings of the 2nd International Conference on Administrative Science (ICAS 2024)

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E-Government Adoption: A Case Study of Baruga Village Website, Malili District

Authors
Suardi Suardi1, *, Agus Agus2
1Department of Public Administration, Faculty of Social and Political Sciences, Hasanuddin University, Makassar, Indonesia
2Department of Public Administration, Faculty of Social and Political Sciences, Hasanuddin University, Makassar, Indonesia
*Corresponding author. Email: suardie@gmail.com
Corresponding Author
Suardi Suardi
Available Online 5 August 2025.
DOI
10.2991/978-94-6463-791-5_8How to use a DOI?
Keywords
Baruga Village; E-government Adaptation; Website
Abstract

This study aims to analyze the e-Government adoption process through a case study of the Baruga Village website in Malili District, East Luwu Regency. This study uses a descriptive qualitative method with data collection techniques through observation, interviews, and document review. The data was analyzed by steps of collection, reduction, presentation, and verification to describe the process of e-Government adoption and the effectiveness of the Baruga Village website. This study uses the theory of V. Kumar et al. (2007) regarding user characteristics, website design, and service quality to analyze the adoption of e-Government. The results of the study show that the adoption of e-government in Desa Baru still needs improvement, such as in website design. However, the Baruga Village website has succeeded in providing convenience and satisfaction for its users, with several areas that need further improvement in the design and responsiveness of the service. The implementation of e-Government through this website shows the potential to improve the quality of public services at the village level. This shows that the Baruga Village government still needs to make improvements, especially in website design. So that the implementation of e-government in Baruga Village can run well.

Copyright
© 2025 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 2nd International Conference on Administrative Science (ICAS 2024)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
5 August 2025
ISBN
978-94-6463-791-5
ISSN
2352-5398
DOI
10.2991/978-94-6463-791-5_8How to use a DOI?
Copyright
© 2025 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Suardi Suardi
AU  - Agus Agus
PY  - 2025
DA  - 2025/08/05
TI  - E-Government Adoption: A Case Study of Baruga Village Website, Malili District
BT  - Proceedings of the 2nd International Conference on Administrative Science (ICAS 2024)
PB  - Atlantis Press
SP  - 60
EP  - 68
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-94-6463-791-5_8
DO  - 10.2991/978-94-6463-791-5_8
ID  - Suardi2025
ER  -